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Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,118 reviews

April 06, 2021

I had a great experience buying a car. I would definitely buy Another car From Erin. Very professional and helpful In Answering all of my questions More

by Honda Civic 2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oz Khan
Apr 07, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

I had a leak that saturated my entire back passenger side and driver side I was told Friday to pick up my car that it was done as soon as I got in to feel the carpet it was still saturated I asked why no one More

by Robin.j.gore
Recommend Dealer
No
Employees Worked With
Bill Maurath
Apr 07, 2021 -

Heritage Honda Parkville responded

Hi Robin. At Heritage Honda Parkville, our goal is to meet and exceed your expectations, and we are disappointed to hear this did not occur during your visit to our Service Center. Our Service Director, Steve Berman, would like to address and resolve your concerns as quickly as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Steve directly at 410.663.7155 or sberman@mileone.com. We look forward to speaking with you soon.

April 04, 2021

Mr. Wiggington did an awesome job keeping us informed on what services will be done to my car and even went to check on us while in the waiting area. He even checked on my account to see if i still have hon More

by Aya.brea24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 05, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2021

Always quick and efficient service. Made an appointment and was taken on time and was out quickly. Customer service was very efficient. I've been taking my cars there for years. More

by ladybug21236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Apr 04, 2021 -

Heritage Honda Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2021

I came to get my Civic serviced and Robert was very friendly and helpful. I also appreciate him offering a free oil change since I left with my tire pressure light on More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 02, 2021 -

Heritage Honda Parkville responded

Hello Corey, thanks for the positive star rating, Corey! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Have a great day.

March 31, 2021

Mr. Gary is an ABSOLUTE jewel! He is very friendly, patient and extremely knowledgeable. If you're in the market for a new or used car, he is definitely the guy to see! Thank you for making our car sho More

by Ebony N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2021

Erin was exceptional! She stayed late and helped me with everything. Thank you Erin for a great customer service experience. The manager Jason attended to my needs soon as I walked thru the door. Jason, tha More

by santokhsingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davis
March 31, 2021

I have the best experience , this is my third purchase from this location . Charlotte is the best to get the job done very pleasant and professional . Sam is great at sealing the deal . More

by Cookechristina73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Marsheck
Apr 02, 2021 -

Heritage Honda Parkville responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day.

March 30, 2021

On Saturday, I went in for a routine service on my Civic. I was helped by Robert who provided me with excellent service, informing me of what my car needed and what was affordable. My experience at Parkville More

by Jghgfghfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 30, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Robert at Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2021

Service was performed accurately and priced lower than initial estimate. Have always received good service with no overselling. Appointments are easy to make and timely. More

by bowlmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Mark Sowder, Rob Koski
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