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Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,118 reviews

April 17, 2021

Rob Koski the service advisor that attended to me was very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would More

by chiaustins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Apr 18, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2021

Service takes the time to understand your issues and the works to achieve total Customer satisfaction. Erin was great in customer service and following up! More

by Annapolitan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Apr 18, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! We look forward to your next visit! Take care!

April 15, 2021

Erin was one of the best salepersons I've ever met. Very kind and professional. She made my experience one for the books! I'll be back! More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Heritage Honda Parkville responded

Hi Tina, thank you for your kind review; we are happy to pass along your comments to Erin here at Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2021

People are nice & professional. However, it was my second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someo More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Apr 15, 2021 -

Heritage Honda Parkville responded

Hello Ace, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2021

Troy did a great job answering my questions. He was very professional and helped me negotiate a proper deal for my car purchase. I would recommend him to anyone looking to purchase a car at Heritage. More

by paulkellysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Smith, Christopher Brown
Apr 15, 2021 -

Heritage Honda Parkville responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day.

April 13, 2021

Recently visited Heritage Honda. Very pleased with the service. Robert informed of what to expect regarding the work to be performed, and what the next steps would be upon my next scheduled appointment. I More

by mtssje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Work has not been performed yet
Apr 14, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

Service Department was very friendly and efficient. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. More

by Drae2651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Apr 13, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

Erin Natzke was an absolute pleasure to work with and even though the exact car had to be brought in from another dealership, it was a smooth transaction. Mike Woon (spelling?) was also great in helping More

by DanD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Woon, Todd Pegler
Apr 13, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2021

Very nice but Ken has been retired for three years. Might want to take him off the site. His voice mail was still active also. More

by johnnybowl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Thompson, Jonathan Solovey, Cesar Castillo
Apr 12, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2021

I had an amazing experience at Heritage Honda, and was taken care of by some of their best employees. Could not be happier with my brand new Honda hatchback. The car was personally delivered to the dealer More

by shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Marsheck
Apr 08, 2021 -

Heritage Honda Parkville responded

Hi Shan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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