Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Rob Koski the service advisor that attended to me was very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would be well and taken care of. That made me feel so safe and secured that my car was under good hands. Thank you Rob More
Service takes the time to understand your issues and the works to achieve total Customer satisfaction. Erin was great in customer service and following up! works to achieve total Customer satisfaction. Erin was great in customer service and following up! More
Erin was one of the best salepersons I've ever met. Very kind and professional. She made my experience one for the books! I'll be back! kind and professional. She made my experience one for the books! I'll be back! More
People are nice & professional. However, it was my second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someo second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someone should have checked prior to appointment. Wait time was long. More
Troy did a great job answering my questions. He was very professional and helped me negotiate a proper deal for my car purchase. I would recommend him to anyone looking to purchase a car at Heritage. professional and helped me negotiate a proper deal for my car purchase. I would recommend him to anyone looking to purchase a car at Heritage. More
Recently visited Heritage Honda. Very pleased with the service. Robert informed of what to expect regarding the work to be performed, and what the next steps would be upon my next scheduled appointment. I service. Robert informed of what to expect regarding the work to be performed, and what the next steps would be upon my next scheduled appointment. I was very impressed with the explanation of the work to be done. More
Service Department was very friendly and efficient. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. More
Erin Natzke was an absolute pleasure to work with and even though the exact car had to be brought in from another dealership, it was a smooth transaction. Mike Woon (spelling?) was also great in helping even though the exact car had to be brought in from another dealership, it was a smooth transaction. Mike Woon (spelling?) was also great in helping with the purchase and trade in. Highly recommend Heritage Honda. No pressure, very professional, nice job! More
Very nice but Ken has been retired for three years. Might want to take him off the site. His voice mail was still active also. want to take him off the site. His voice mail was still active also. More
I had an amazing experience at Heritage Honda, and was taken care of by some of their best employees. Could not be happier with my brand new Honda hatchback. The car was personally delivered to the dealer taken care of by some of their best employees. Could not be happier with my brand new Honda hatchback. The car was personally delivered to the dealership and was detailed before my arrival. I highly recommend this shop and staff for your next Honda purchase or any service requirements. They made sure I was completely taken care of and have followed up to ensure that I am satisfied with my purchase. More