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Heritage Honda Parkville
Baltimore, MD
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,118 reviews
April 26, 2021
Consistently on point and on time.I have used their in Consistently on point and on time. I have used their in house service since buying my vehicle from them in 2018, and am always satisfied. Consistently on point and on time. I have used their in house service since buying my vehicle from them in 2018, and am always satisfied. More
by ES
Employees Worked With
Mark Sowder
April 24, 2021
I walked in with suspension concerns and walked out with good logical information. Robert has done a great job keeping up with my vehicle and it’s routine/preventative maintenance. good logical information. Robert has done a great job keeping up with my vehicle and it’s routine/preventative maintenance. More
by AD88
Employees Worked With
Robert Wiggington
April 23, 2021
Spent time to explain what needed to be done and the repairs were made very quickly. Clean service area, coffee and tv available, I will return. repairs were made very quickly. Clean service area, coffee and tv available, I will return. More
by Rbreeden
Employees Worked With
Robert Wiggington
April 22, 2021
Worst experience ever, $7000 mistake they made n wanted me to pay for. Manager lied about it. 2Managers involved Service&Sales MarknJaime GaryB helpless. Done!!!!!!!! me to pay for. Manager lied about it. 2Managers involved Service&Sales MarknJaime GaryB helpless. Done!!!!!!!! More
by Jim
Employees Worked With
April 21, 2021
Mohammad did an excellent job of taking care of our needs. He was very patient, respectful and professional in dealing with us. He was very knowledgeable and answered all our questions to our satisfact needs. He was very patient, respectful and professional in dealing with us. He was very knowledgeable and answered all our questions to our satisfaction. He made our visit to Heritage Honda worth it. GREAT JOB MOHAMMAD. More
by jesus4usfour
Employees Worked With
April 21, 2021
The service rep was trying to convince me to get work done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. More
by Hondadriver
Employees Worked With
Bill Maurath
April 21, 2021
Erin was great found what I was looking for and came in 9n her day off to help me. My only issue was the length of time waiting to finalize but I also realized they were busy. 9n her day off to help me. My only issue was the length of time waiting to finalize but I also realized they were busy. More
by Glenjohn10
Employees Worked With
April 19, 2021
Heritage Honda, Parkville did an amazing job of taking care of me. Erin reached out to me about trading in my old Honda Civic in order to upgrade to a newer model. Not only was this process as pain-free a care of me. Erin reached out to me about trading in my old Honda Civic in order to upgrade to a newer model. Not only was this process as pain-free as buying a car can be, but the staff was there to help me through each step. They were happy to answer any questions I had. I ended up walking out of there with a new car in just a few hours with an incredibly affordable monthly payment. More
by tjacks56
April 19, 2021
Great place to do business, Robert was efficient and professional, kept me abreast of status and I’m comfortable that the dealership can continue to meet my needs professional, kept me abreast of status and I’m comfortable that the dealership can continue to meet my needs More
by Billmcgagh@live.com
Employees Worked With
Robert Wiggington
April 18, 2021
Dallas was nice and easy to work with answered all our questions. There was no pushing or games. He moved us through the process as quickly as he could. My only issue with the dealership (not with Dall questions. There was no pushing or games. He moved us through the process as quickly as he could. My only issue with the dealership (not with Dallas) is the time it takes to go through the purchase of a car once you made a decision, but I know that is really the same no matter where you go. More
by tjimmerman
Employees Worked With
