Heritage Honda Parkville

This dealership is running a bait and switch schemes, I have received a internet price for a Honda CR-V of 29560$ , confirming the price with Terri via text message I drove 70 miles to get the vehicle only have received a internet price for a Honda CR-V of 29560$ , confirming the price with Terri via text message I drove 70 miles to get the vehicle only to be told that the price they wanted for the vehicle was over 32000$. When I question why there was such a difference in price the manager Oz Khan told me with an attitude that the price of 29560$ doesn’t include the destination charge, or dealership fees and it assumes that everyone qualifies for military and college graduate discounts. This is the worst experience I’ve had at any dealership ever More

Service was excellent. They were done earlier than predicted. Charges were fair (less than expected). Service advisor patiently answered all questions. Glad I bought my car here. predicted. Charges were fair (less than expected). Service advisor patiently answered all questions. Glad I bought my car here. More

Erin was lovely to work with, very clear and patient. She answered all the questions I had and gave me lots of options on a new lease. Thank you for the kindness! answered all the questions I had and gave me lots of options on a new lease. Thank you for the kindness! More

Mark Sowder is the main reason I have two of my cars serviced at this dealership. I trust him to keep our cars in top running order. serviced at this dealership. I trust him to keep our cars in top running order. More

Convinced me to come back telling me the car and price . Fill out paperwork and they say I can’t have it because an error Fill out paperwork and they say I can’t have it because an error More

They chipped my tire and wheel and won’t do nothing about it. They are saying they are not at fault but my tire and wheel was not like that because I just got a new one put on. I have the receipts for them b it. They are saying they are not at fault but my tire and wheel was not like that because I just got a new one put on. I have the receipts for them but they don’t care. I asked to look at the cameras. But no luck. Now I have to call a lawyer to get results. More

Very good experience, everyone did their best to service my car . Although after I left, my tire pressure light came on and had to return my car . Although after I left, my tire pressure light came on and had to return More

The service provided was excellent. The advisor was pleasant and communicated the other services that need to be completed. The service advisor exceeded our needs. pleasant and communicated the other services that need to be completed. The service advisor exceeded our needs. More

This was my second vehicle leased through Heritage Honda Parkville and had the same great experience as three years ago : friendly, knowledgeable and professional. I had a specific wish list and they delive Parkville and had the same great experience as three years ago : friendly, knowledgeable and professional. I had a specific wish list and they delivered. Will gladly recommend this dealership to anybody who is looking for a new (or used) vehicle. Thank you ! More

Had a great experience working with Troy. He was very helpful an professional when it came it my needs. I would highly recommend him to anybody. Thanks Troy. helpful an professional when it came it my needs. I would highly recommend him to anybody. Thanks Troy. More