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Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,118 reviews

May 21, 2021

I bought 4 Honda cars from this location. I am a business man. Last few times I had one of the worst customer service of my life. But this time customer service at heritage Honda was A+. Ernie Mik More

by Jsingh3401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2021 -

Jsingh3401 responded

Hi guys. You guys are excellent.

May 21, 2021

Great Great service Erin went above and beyond to please my needs, she is the best! I would highly recommend her to everyone I know. Thank you Erin 😊 More

by Jacqueline Morales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2021

Erin was very helpful and professional. She was knowledgeable about the car I was purchasing which made me comfortable with the decision I made. She was awesome. More

by Espruill88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2021

Where do I even begin..... Cesar Castillo is the epitome of awesome! He has made buying first car an experience i will never forget. Thank you 🙏🏽 Your customer service was awe-inspiring! Keep up the amazi More

by shadayshallarajames
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
K.Kohilas, Jason Davis, Cesar Castillo
May 21, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2021

My advisor Bill was amazing, very knowledgeable and transparent will be back! Thank you, and from our first moment of arrival all other employees were all friendly and nice. Also the waiting period was More

by Ksan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 21, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Very positive experience and faster service in most recent visit. Unfortunately the price on a mailer I received (but forgot) was not able to be honored, but the cost of the oil change special was sti More

by obrien.conor.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 20, 2021 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2021

Great communication and work . Took the time to explain the problem and come up with the best solution and kept me posted on things dealing with my car More

by Watsonshelby25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 17, 2021 -

Heritage Honda Parkville responded

Hi Watson, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2021

Gary was amazing throughout the whole process! We had a previous experience at another dealership a few years ago so we were hesitant to try again. We are happy we did! They were upfront and honest about e More

by Kayla.bertalo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ford
May 17, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 16, 2021

Had a great experience buying my first Honda. Staff was personable and the sale was smooth and transparent from start to finish. Sales team is knowledgeable and made sure I was comfortable with every step More

by Dmiller218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2021

Cesar was great! He was very nice and very understanding when I couldn’t make my mind up. The team was excellent and he is a great guy to work with! More

by miss.maryp1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wolyn, Oz Khan, Cesar Castillo
May 16, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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