Back

Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9213 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 3,118 reviews

June 10, 2021

Was able to make the appointment for service within 24 hrs. Great service, in and out in one day. it was pleasant working with Robert W. More

by Thenewspd01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 12, 2021 -

Heritage Honda Parkville responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Honda Parkville!

June 10, 2021

My visit to heritage was wonderful the service people were very helpful and the time that was there was well enjoyed I looked at some other cars on the lot for other family members will be back very soon More

by Honeynut2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ademiluyi, Robert Wiggington
Jun 12, 2021 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 09, 2021

Erin was really nice and responsive. She gave many helpful suggestions to help me find the most suitable car. The purchasing process was quite long but I felt comfortable to spend couple hours with he More

by Yen N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Heritage Honda Parkville responded

Hi Yen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2021

They are open to service Honda’s on Saturdays, which in itself is hard to find on our area! They were also very efficient and helpful with regard to diagnosing and servicing my 15 year olds Honda Accord. More

by Mt Vernon Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Jun 09, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2021

Erin is great. First she is upfront and informative Erin is great. First she is upfront and informative throughout the process. Erin explained to me what she was doing, when she was doing it, and why. More

by CDuaneWright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

CDuaneWright responded

Big thank you to Heritage Honda at Parkville.

June 04, 2021

Great service for my car yesterday! I was warmly greeted. Service started on time. Paperwork was straightforward and quick. Payment was easy. Car was clean. More

by adamiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jun 06, 2021 -

Heritage Honda Parkville responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2021

Erin was very helpful, friendly and made the entire experience easy. I’ve been coming to Heritage for cars for years and have always been satisfied, but Erin was especially great and I will seek her ou More

by Lizdavis214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Lober
Jun 06, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2021

I brought my 2017 Honda Civic in for an air conditioner issue. The service team is excellent and the work was done for a reasonable price and in a timely manner. I would recommend this dealership service d More

by Yeager.markj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 06, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2021

Very positive experience! My service representative fulfilled all my service requests in a timely and professional manner. He made sure I understood the cost and time needed to complete the service. More

by wardwilliamsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 06, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2021

Rob (service dept)did a really good job taking care of my car’s needs (fuel pump recall) and was very courteous and considerate of my time.. More

by iwatch26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 06, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
139
...