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Heritage Honda Parkville
Baltimore, MD
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,118 reviews
June 16, 2021
Efficient, courteous and quick service. They also have good discount coupons fairly regularly. I bought my Honda at this dealership and have been going back them for servicing. good discount coupons fairly regularly. I bought my Honda at this dealership and have been going back them for servicing. More
by Brent
Employees Worked With
Bill Maurath
June 16, 2021
Gary and Todd were great. Highly recommend working with them! My new CRV is awesome they helped me get exactly what I came in for. them! My new CRV is awesome they helped me get exactly what I came in for. More
by Jalaoui12
June 15, 2021
Advisor Robert W. was awesome! He went above an beyond and took the time to address my concerns. I also, want to give Tom from parts a special shout out for going the extra distance to pickup a luggage ca and took the time to address my concerns. I also, want to give Tom from parts a special shout out for going the extra distance to pickup a luggage carrier in silver spring so I would not have to make the trip. Best experience thus far at Honda. More
by RayS
Employees Worked With
Tom from parts, Robert Wiggington
June 14, 2021
Excellent customer service experience! My customer service representative explained what was wrong with my car and why it was important to repair my car. Thanks, service representative explained what was wrong with my car and why it was important to repair my car. Thanks, More
by Jill Joseph
Employees Worked With
June 13, 2021
Everyone was very help and courteous. The dealership was well maintained and clean. Erin Natzke was very well informed on the vehicles we test drove. well maintained and clean. Erin Natzke was very well informed on the vehicles we test drove. More
by tmasonlaw
Employees Worked With
June 12, 2021
Erin was a professional car saleswoman. She was friendly , easy to approach. If I wanna buy a car again, I would come to her. I was pleased with the purchase. , easy to approach. If I wanna buy a car again, I would come to her. I was pleased with the purchase. More
by peaceworld2005
June 12, 2021
Excellent quality, service, integrity, honesty, professionalism at Heritage Honda Parkville. Went in for a express oil change but had completely forgotten about the prior visit recommendation for a professionalism at Heritage Honda Parkville. Went in for a express oil change but had completely forgotten about the prior visit recommendation for a cabin and engine filter. Advisor came back with same recommendation as previous advisor from the previous service. Excellent Service Guys ! More
by Freda236
Employees Worked With
Robert Wiggington, Christopher Brown
June 10, 2021
Everyone I worked with was very friendly and helpful. Cesar, in particular, was great about understanding what I was looking for and recommending the right car. Cesar, in particular, was great about understanding what I was looking for and recommending the right car. More
by Lisa W.
Employees Worked With
Cesar Castillo
June 10, 2021
Awesome Customer Service from Edward Jones. He is always helpful and always answers my questions and he is always willing to help. I will continue to bring my car to the dealership for maintenance . helpful and always answers my questions and he is always willing to help. I will continue to bring my car to the dealership for maintenance . More
by Ray Mancha
Employees Worked With
Edward Jones
June 10, 2021
Straightforward about the time involved. Friendly but efficient. Finished the job sooner than expected. Much better service than another dealership that we had tried first. efficient. Finished the job sooner than expected. Much better service than another dealership that we had tried first. More
by bhenry174
Employees Worked With
Robert Wiggington
