Heritage Honda Parkville

This dealership sold us a faulty car 🚗 a Honda Civic 2020 brand new car with in day 7 of driving the car A.C is blowing hot air took it to have it service return it again in 2 days for the same problem. 2020 brand new car with in day 7 of driving the car A.C is blowing hot air took it to have it service return it again in 2 days for the same problem. Now it’s been one year for the 3rd times same issues. This is not a great service we been calling them to speak to the a general manager and it’s seem like his is avoiding to speak to us maybe because of our race ? I’m sure if we are Caucasian this. Issues been resolve from day one! More

Mark Sowder stands out among a very qualified team of Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealersh Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealership in 2009.. He was both personal and professional in his attention to my issue, possessed a "can-do" customer service attitude, and left me smiling and appreciative of his going the extra mile to make our encounter a positive experience with a successful outcome. More

This dealership is rates 10 of 10 fof customers service and repairs. I will definitely be back for my next vehicle. and repairs. I will definitely be back for my next vehicle. More

Heritage Honda has always treated me fairly. Used to trade in every two years and never went anywhere else after going there and had the best salesman…until he retired. So this time I had the pleasure trade in every two years and never went anywhere else after going there and had the best salesman…until he retired. So this time I had the pleasure of working with Erin Natzke. She was very courteous, never pushy and knew her stuff to help me decide exactly which vehicle would serve me best. She also helped along with Jamie to get a good deal with my trade in. Todd, the finance guy was very nice and sold me the ECP Protection plan. At the end of it all, driving the CRV home, I felt really confident that I went again to the right place, making the best decision. Thank you, Heritage! More

The dealership was great. They took me right in without an appointment. Did what was necessary for my service and had me out in no time an appointment. Did what was necessary for my service and had me out in no time More

Ed Jones took me right away and the mechanics thoroughly tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to Heritage. More

Dora Norman was my service representative she did a great job she even stayed late so I could pick up my car. They took the car on time and all the work was done correctly. I will definitely be back. job she even stayed late so I could pick up my car. They took the car on time and all the work was done correctly. I will definitely be back. More

Awesome first car buying experience! Really hassle-free and willing to negotiate a deal. Short, sweet, and to the point, unlike most other major car dealerships. Would highly, highly recommend this dealers and willing to negotiate a deal. Short, sweet, and to the point, unlike most other major car dealerships. Would highly, highly recommend this dealership for any and all car buying needs for Hondas. Thank you so much ERIN NATZKE. she is very nice with us.She describe everything so deeply.She is the best More

Cesar was very professional, knowledgeable, very attentive and knowledgeable. I would highly recommend contacting him if you are interested in buying a Honda from Heritage Honda in Parkville. attentive and knowledgeable. I would highly recommend contacting him if you are interested in buying a Honda from Heritage Honda in Parkville. More

Very easy to complete service and everything was explain. Easy enough and Robert was delightful. Tires I purchased are excellent and requested service was complete Easy enough and Robert was delightful. Tires I purchased are excellent and requested service was complete More