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Heritage Honda Parkville
Baltimore, MD
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,118 reviews
July 09, 2021
Unfortunately, I can't give a good rating as I have Not heard back from Todd nor anyone from the dealership. I emailed and spoke over the phone about a refund issue for a canceled maintenance package but heard back from Todd nor anyone from the dealership. I emailed and spoke over the phone about a refund issue for a canceled maintenance package but have heard nothing from Todd nor any staff since June 30, 2021. This is totally unacceptable and bad service. I've purchased two Hondas from this dealership and this is not what I expect from Heritage Honda. Total let down and lack of customer service. No follow up received More
by Dorsey1970
July 07, 2021
Cesar was super professional and transparent with all parts of the lease transaction. He was approachable and friendly. Would highly recommend! He knows his product and is great at demonstrating the thin parts of the lease transaction. He was approachable and friendly. Would highly recommend! He knows his product and is great at demonstrating the things I had questions about. 10/10 More
by L Todd
Employees Worked With
Cesar Castillo
July 06, 2021
Erin made the process of buying a car as quick and painless as possible. She helped me find a nice car that fit my budget. painless as possible. She helped me find a nice car that fit my budget. More
by Sjd92490
Employees Worked With
July 06, 2021
There was an issue that go resolved using the Heritage team effort. Team consisted of the general manager, service manager and Heritage advisor. Thank you all for the support and professionalism. team effort. Team consisted of the general manager, service manager and Heritage advisor. Thank you all for the support and professionalism. More
by wtrich
Employees Worked With
Dora, Mark Sowder
July 05, 2021
Erin was extremely helpful through my whole car buying process! I had a really unorthodox situation and she was very accommodating and helping me get the car that I wanted. She was very patient and I am g process! I had a really unorthodox situation and she was very accommodating and helping me get the car that I wanted. She was very patient and I am glad about my purchase More
by Royal.Dachelle
Employees Worked With
July 02, 2021
Erin was truly amazing! We got stuck in financing for a bit and ended up there late but Erin was there through the whole process! bit and ended up there late but Erin was there through the whole process! More
by maeghan.gross
Employees Worked With
July 01, 2021
Buying new car can always be stressful but from the minute I walked in I was greeted and felt comfortable. Cesar was amazing sales man and was so helpful and made the car buying process so easy. Todd w minute I walked in I was greeted and felt comfortable. Cesar was amazing sales man and was so helpful and made the car buying process so easy. Todd was amazing as well with the finance department. I couldn’t imagine going anywhere else. Thank you so much I love my Honda Civic! More
by Kathleencarr992
Employees Worked With
Todd Pegler, Cesar Castillo
