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Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,118 reviews

July 17, 2021

Erin my sales consultant, as well as Brian and Oz the managers very friendly and got things done very quickly. I am most pleased with the fact that I was not here for hours, and they got us done in a sho More

by daniellebialek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oz Khan, Bryan Ford
Jul 17, 2021 -

daniellebialek responded

Great service

July 17, 2021

Disappointed Heritage Honda Parkville was not able to obtain/provide car we wanted. Fortunately cars.com located the car we were looking for in Fredricksburg VA. We purchased a new 2021 Honda CRV from Po More

by MAK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Natzke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oz Khan
Jul 20, 2021 -

Heritage Honda Parkville responded

Thank you for taking the time to review Heritage Honda Parkville. Your feedback is important to us, as we strive to meet then exceed your expectations. We sincerely apologize we did not have the vehicle you were looking for, as well as any resulting inconvenience. Our General Manager, Mitch Giller, would like to speak with you to personally apologize and address any additional concerns, but has been unsuccessful in locating your contact information in our database. We understand you purchased a vehicle elsewhere; however, if you would like to further discuss your situation or if we may be of service to you in the future, please contact Mitch directly at mgiller@mileone.com or 410.663.7273 so we can ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your feedback and consideration.

July 16, 2021

Car shopping is never an easy task. Shopping for a car and only having less than a week is the worst. I choose Heritage and met Erin. She is very easy to speak with. She is a great listener. She is very s More

by jtoni
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Erin here at Heritage Honda Parkville! We hope to be of service to you again! Take care!

July 16, 2021

I'd like to commend the dealership in general, and Erin Natzke and Sam Sarris in particular. Erin spent several hours trying to get me the right car at the right price. She was very courteous, easy to More

by poughkmn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 14, 2021

Always on point. Prices fair. Always truthful. I always get the same rep…and he’s always great. Hey gave me a laundry list of things to fix last time. They are completely fine with me choosing other places More

by Boom Shakalaka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jul 15, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2021

Service Dept rocks. I service 3 vehicles there and have always gotten great service. Just ask for Mark Sowder and you won’t have any problems…. More

by markiedee40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jul 16, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2021

Everyone is always pleasant!!! The workmanship is always good. They always have this dealership pretty clean, my vehicle was service and the work was completed within one hour 🤗🤗🤗 More

by Wseals1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jul 16, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

July 14, 2021

The person explaining the scope of the work cost did a great job in guiding me i was happy with the quality of the work More

by Oxman.steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jul 16, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope to see you soon!

July 12, 2021

Cesar Castillo is the best. Super nice to work with and doesn’t push unnecessary services or packages. Highly recommend! I will be referring all of my friends. More

by arorke85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
Jul 14, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2021

I love the service I get when Dora is my service advisor. She is very thorough & is very helpful and respectful to all her customers More

by Hondahappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora
Jul 13, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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