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Heritage Honda Parkville
Baltimore, MD
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,118 reviews
July 26, 2021
This is my second time buying from Heritage, and after dealing with the finance office the first time a few years back I almost didn’t return. However, this time around was a 100% improvement in all aspec dealing with the finance office the first time a few years back I almost didn’t return. However, this time around was a 100% improvement in all aspects. Cesar and everyone else were a pleasure to work with, and went out of their way to get me what I wanted. I’ll definitely be returning next time. More
by tf762
July 25, 2021
Heritage, was fast and courteous. All of the people that work there treat you like family. I changed my dealer of preference because of that work there treat you like family. I changed my dealer of preference because of that More
by jwherman32Joe H
Employees Worked With
Lou Persico, Mark Sowder, Edward Jones
July 24, 2021
Service was performed as requested. great advice, work done in a very timely manner. very courteous and clean facility. Also got great discount on the oil change. Thank you done in a very timely manner. very courteous and clean facility. Also got great discount on the oil change. Thank you More
by 2016 Honda Accord
Employees Worked With
Lady not listed
July 23, 2021
Service was very good and service advisor was excellent. I have been dealing with this dealership for over 15 yrs. much has changed in service and it has been very positive. I have been dealing with this dealership for over 15 yrs. much has changed in service and it has been very positive. More
by Lcamp95020
Employees Worked With
Edward Jones
July 23, 2021
Cesar Castillo was very patient and helped find the car I wanted. When it wasn’t on lot, he went out of his way to get it over to the dealership. He listened and made sure everything was ready for me and tha wanted. When it wasn’t on lot, he went out of his way to get it over to the dealership. He listened and made sure everything was ready for me and that I was happy with my purchase. More
by HokieHonda27
Employees Worked With
Cesar Castillo
July 23, 2021
Service Advisor was courteous, knowledgeable, respectful. Always trust heritage honda parkville for all my service needs. Good dealership. Excellent quality Service as always..way to go! Always trust heritage honda parkville for all my service needs. Good dealership. Excellent quality Service as always..way to go! More
by Rsanandin
Employees Worked With
Robert Wiggington
July 22, 2021
Service was provided quickly and my wait was over much faster than expected! The waiting area was clean and comfortable...enjoyed bottle of water and watched tv. faster than expected! The waiting area was clean and comfortable...enjoyed bottle of water and watched tv. More
by Ms. White
July 19, 2021
The Honda service center has always provided great customer service. Staff are friendly, informative, and trustworthy. Dora Norman was a pleasure to work with on my most recent visit. customer service. Staff are friendly, informative, and trustworthy. Dora Norman was a pleasure to work with on my most recent visit. More
by rmfromm
Employees Worked With
Dora Norman
July 17, 2021
I am grateful to come here at Parkville Honda because they truly do a great job servicing my car and makes me feel good driving my CRV safely . Bill has excellent customer service . Friendly and knows hi they truly do a great job servicing my car and makes me feel good driving my CRV safely . Bill has excellent customer service . Friendly and knows his job well ! More
by Maria Contreras
Employees Worked With
Bill Maurath
July 17, 2021
Worked with Cesar Castillo and he was knowledgeable, personable, and very informative. Would highly recommend working with him and appreciate their efforts in making our lease swift and easy personable, and very informative. Would highly recommend working with him and appreciate their efforts in making our lease swift and easy More
by tkedem
Employees Worked With
Cesar Castillo, Konstantine Kohilas
