Heritage Honda Parkville

Erin Natzke was great, took time to make sure I had my options. Even though I couldn't buy a car I will buy from her anytime. options. Even though I couldn't buy a car I will buy from her anytime. More

You are welcoming & friendly but your work is limited. I had asked that the black trim on the wheel wells & bumpers be treated because they are fading in the sun. I got a “lick & a promise”, then I got a bi had asked that the black trim on the wheel wells & bumpers be treated because they are fading in the sun. I got a “lick & a promise”, then I got a bill!!!! The gloss liquid was gone by the next morning!!! I also asked if the marks on the right rear door could be buffed out, I got a “sure’ we’ll take care of it”. I asked how much? “About $117.” I said yes. Bob couldn’t have been nicer! When I picked up my car Bill was on duty & gave me the four page statement. I signed and left. You kept my car an extra day & I was in a hurry so I didn’t check to see what the charges were nor look over the work because I was assured all would be well!!! What a joke!!! G. DeAngelis More

I originally visited HH to test and buy an older CRV, but it was sold literal moments before I arrived. I watched a happy couple drive away in it and I was crushed. Luckily, the team was able to find a simil it was sold literal moments before I arrived. I watched a happy couple drive away in it and I was crushed. Luckily, the team was able to find a similar vehicle at around the same year/price tag. Erin N. went above and beyond in helping me get into my new CRV. Really turned a would-be bad day into a good one. Couldn't be happier with the outcome and service received More

Good service Friendly customer service work was done efficiently and quickly. All my questions were answered came in work was done in less then an hour efficiently and quickly. All my questions were answered came in work was done in less then an hour More

I had an early morning appointment and I never received a call before, during or after service. Furthermore, I did not receive any call throughout the day regarding my vehicle, did not get a return phone cal call before, during or after service. Furthermore, I did not receive any call throughout the day regarding my vehicle, did not get a return phone call back when I would leave messages and no one would answer the phone when I called. Upon arrival, the tech was very rude and in his words was trying to “charm” me to make the situation better. The entire service was unprofessional. I would not recommend this dealership. More

Good service. I did all of my maintenance and check up with them and felt satisfied every time. They have a nice wait area too. with them and felt satisfied every time. They have a nice wait area too. More

Work on car was good. It takes a long time to pick up your car because the advisors are so busy. Should go back to picking up at cashier's window. your car because the advisors are so busy. Should go back to picking up at cashier's window. More

Met McKenzie in Feb. 2021. Bought an HR-V. Great price, great car, great salesperson. Daughter currently needs a car. Hope McKenzie can help! I want her to have the same good experience that I had. Tha great car, great salesperson. Daughter currently needs a car. Hope McKenzie can help! I want her to have the same good experience that I had. Thank you, McKenzie Nicolas! More