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Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,118 reviews

August 18, 2021

Erin was great! Kind and helpful. She even came in on her day off to complete my transaction. Thank you so much!!! More

by Janina L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Pegler, Jason Davis
Aug 20, 2021 -

Heritage Honda Parkville responded

Hello Janina, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

August 18, 2021

This is my second time back to this dealership, I purchased a car from them in 2016 and had a great experience. This time was no different, Cesar Castillo assisted me in purchasing my new Honda HRV! More

by betinanicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Oz Khan, Cesar Castillo
Aug 20, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 17, 2021

Dallas and Justin made this the easiest car buying experience i have ever had!! I definitely recommend Heritage Honda! More

by Trey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 17, 2021

ROBERT Wiggington is the best! HE ALWAYS TAKES CARE OF HIS PEOPLE!HIGHLY RECOMMEND HIM. More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Aug 20, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Heritage Honda Parkville! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2021

Erin Lober was very efficient and did a great job during a stressful repair! Great customer service! More

by ellencat7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

August 15, 2021

Erin Natzke is very professional, friendly and patient. She helped us find a great card that works perfectly within our budget. I highly recommend her and really appreciate her help. More

by Xinyi Shen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yoon
Aug 17, 2021 -

Heritage Honda Parkville responded

Hi Xinyi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2021

August 12,20212022 HR EX Sales Rep. Cesar Castillo August 12,2021 2022 HR EX Sales Rep. Cesar Castillo Today we purchased the suv for my daughter . Mr. Castillo provided us with excellent servic More

by ghazalchughtai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
Aug 13, 2021 -

ghazalchughtai responded

♥️♥️♥️

August 13, 2021

Lou Persico stepped up to help a co-worker who had left early. My daughter was buying her first car. She knew what car she wanted to buy-- a very inexpensive used Nissan Versa. Lou gave us 4 hours of his More

by jshjguilfoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Aug 17, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2021

I had an appointment with them to come in at 7 and I got there and they sold the car right from under me. Drove 50 min to get there and then they said sorry sold?? Why do I have an appointment?? More

by Teresia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Natzke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Heritage Honda Parkville responded

Hi Teresia. Thank you for taking the time to review Heritage Honda Parkville. We strive to meet then exceed your expectations and sincerely apologize this did not occur. In an effort to please all of our customers, our policy has been that we are unable to hold cars for any customer. Unfortunately, due to the new vehicle shortage industry wide, it can be even more of a challenge. Our General Manager, Mitch Giller, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Mitch directly at mgiller@mileone.com or 410.663.7273 to allow us the opportunity to work toward a resolution and find the perfect vehicle for you. Again, thank you for your time and we hope to hear from you soon.

August 12, 2021

Heritage Honda was friendly and extremely efficient with every aspect of service. I will definitely go back. More

by Jrobid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Aug 14, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care!

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