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Heritage Honda Parkville

Baltimore, MD

4.9
3,137 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,137 reviews

September 22, 2021

Have been good working with Dora Norman these past few visits. She’s knowledgeable and helpful. More

by tlkeller102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman/Parkville
Sep 23, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 22, 2021

No wait for appointments. Service explains what should and could be done and expected. Work completed in timely manner and no surprises in the bill. More

by Gaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Sep 23, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 22, 2021

Bought a few cars here and it was extremely easy -just the way it should be. Been a customer for a long time here and gotten my service done here multiple times. Don’t plan on going anywhere else. Special More

by Lawrence Laynburd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yoon
Sep 25, 2021 -

Heritage Honda Parkville responded

Hi Lawrence, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 18, 2021

I worked with Erin Natzke. She reached out to me for about a week by phone, without being pushy. She was polite and solicitous. When I went into the dealership she was attentive, energetic, and determin More

by raphael.falco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas
Sep 23, 2021 -

Heritage Honda Parkville responded

Hi Raphael, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2021

Loved it, quick and easy to get and appointment, it didn't take long to service my vehicle. Most of all staff were very kind More

by pwillis556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Sep 23, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

I always feel well served at Heritage Honda. This time, Ed Jones navigated my service. It was quick and well done. Thank you! More

by Cindyf21237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Sep 17, 2021 -

Cindyf21237 responded

Thank you, Heritage Honda, for another great experience!

September 15, 2021

Excellent and courteous service. Ed evaluated the scheduled service required and advised what he thought was necessary for me to address. Totally satisfied with the analysis and work. More

by bobbyaphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Sep 17, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 15, 2021

Erin is by far the best person I’ve ever worked with to get a new car! She was very professional & made sure she took her time with me! In love with my car! THANK YOU ERIN! More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Heritage Honda Parkville responded

Hi Taylor, thank you for your kind review; we are happy to pass along your comments to Erin here at Heritage Honda Parkville! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 14, 2021

Called me first thing in the morning when they saw my note about needing my car back by 3:00!! It was finished by 11:00!! More

by Eaglebeeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Sep 15, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 14, 2021

The service technician provided excellent service and was very knowledgeable. He was professional and mannerly! More

by ydeloatch01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Sep 15, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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