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Heritage Honda Parkville

Baltimore, MD

4.9
3,116 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,116 reviews

November 11, 2021

Dealership seemed prompt and not an unusual wait time. They explained service and what should be done. Waiting area pleasant. More

by Cjschweit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gibson
Nov 11, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 11, 2021

They are always courteous and fast with the service. I always get in and out in a timely fashion. More

by MikeN&@&@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 11, 2021

Great experience purchasing my Honda HR-V. Everyone was super helpful especially Erin Natzke. She was very knowledgeable and courteous. Her professionalism was the best I’ve seen in a long time. She was pa More

by Peejay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davis, Bryan Ford, Cesar Castillo, Michael Yoon
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi Peejay, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 11, 2021

Friendly staff and eager to help.Heritage office provided me with free ride going back home. More

by gabnlelet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi Gabnlelet, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2021

I appreciate the customer service extended from the service department I think Rob was knowledgeable, informative ,and very kind as the service technician, however the person whom rotated the tire didn More

by Daisy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 19, 2021 -

Heritage Honda Parkville responded

Hi Daisy. While many customers may not have taken the time to write, we appreciate the fact you shared your experience with us, to help make us better. We are glad to hear you had a positive experience with our Service Advisor; however, we sincerely apologize for any issues you experienced with our Service Department. Our General Manager, Mitch Giller, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Mitch directly at mgiller@mileone.com or 410.663.7273 to allow us the opportunity to further discuss the situation and rectify our missteps. Again, thank you for your time and we hope to hear from you soon.

November 09, 2021

Best Experience and Top Tier Customer Service at Heritage Honda Parkville. Honda Family for Life More

by ojacksonbey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2021

Friendly and courteous service very knowledgeable and prompt service and promised on the time they said More

by jnorris2011
Recommend Dealer
Yes
Employees Worked With
Robert Whittington
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 09, 2021

I don’t usually give reviews but Ed is the 100% best at his job. More

by Mcap2257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed service
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2021

Fast paced environment love the crew I will always come to parkville Honda first. everyone is respectful More

by jamaljohnson1530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed jones
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi, we are so happy to read such a great review about Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 06, 2021

When I first called I was in a tight situation, low credit, total loss on my previous vehicle, and not much to spare for a down payment. This Heritage Honda in parksville was very fluid, they even came More

by Noah Adnet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ford, Troy Smith
Nov 07, 2021 -

Heritage Honda Parkville responded

Hi Noah, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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