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Heritage Honda Parkville

Baltimore, MD

4.9
3,116 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,116 reviews

December 23, 2021

Fair, and efficient. Mark was very helpful. Registration for service took a bit longer than expected. More

by Fam6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
December 22, 2021

Erin was great, she listened to us and delivered exactly what we were looking for! We will go back there when we need another car! More

by wtimlen86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas
December 20, 2021

Very responsive to my call. Took care of the issue in a timely manner. Everyone was courteous, friendly and professional. More

by Lovemyhonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
December 20, 2021

The service team fixes my vehicle quickly and did an amazingly job! Well done to Ed and the entire team. More

by Chris.vanhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gibson
December 20, 2021

Erin Loeber is one of the nicest service person that I have dealt with. She is professional, knowledgeable, kind-hearted and patience. I had an appointment with another service representative but an emerg More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Loeber
December 19, 2021

Had to to the Service Dept too get an extra key made. Robert was quick to help out. Done in 25 minutes. More

by ljudy850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
December 18, 2021

Erin is great, not pushy, and she helped me install my heated steering wheel! I will definitely recommend Erin to my friends. More

by Sang Mai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

The service I received at Heritage Honda is always professional. TJ’s staff is attentive and courteous. My wait time is reasonable. More

by Rdiggs3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy IIko, Lou Persico
December 17, 2021

This dealership has the perfect team, please keep them, they’re all great I come here for routine maintenance. I bought my Honda & received nothing but great service. I’ll definitely recommend you to other More

by Michael Wise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Elmanyari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Caslin, Jason Davis, Troy Smith
December 17, 2021

Great visit, clean facility, friendly staff, used the shuttle service which was prompt. Everything fully explained. Would come back. More

by e37gold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
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