Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I own a 2018 Honda Fit with a service appointment for the Fuel Pump recall that was written by Lauren Leonard. I was 100 % + satisfied with the customer service provided by Lauren. Lauren not only sch the Fuel Pump recall that was written by Lauren Leonard. I was 100 % + satisfied with the customer service provided by Lauren. Lauren not only scheduled the appointment, but also took the time to make sure the part was ordered and would be in stock when the work was to be done. Lauren explained the need for a recommended a brake fluid flush which was also done at this time. Lauren was very customer service oriented and knowledgeable.of the service work being performed and could explain it so a non mechanic would understand. A job well done by Lauren! Thank you Steve Gibson More
Wonderful salesperson- knowledgeable and not afraid to admit when she needed to find an answer if she didn’t know it. Extremely thorough explanation of all the car features. Best experience I have ever ha admit when she needed to find an answer if she didn’t know it. Extremely thorough explanation of all the car features. Best experience I have ever had with a car purchase. Made it easy to choose Honda over Toyota! More
Francis Green was a phenomenal service advisor. His expertise and customer service is unmatched. He was extremely helpful and kept me informed throughout my service provided. I highly recommend Hon His expertise and customer service is unmatched. He was extremely helpful and kept me informed throughout my service provided. I highly recommend Honda Parkville and will continue to have my maintenance needs addressed here. More
I just recently purchased A 2025 Honda Pilot, Elite. My experience with Heritage Honda has been Exceptional. Bradford, who was my sales person, has been so helpful. I told him what I needed and he has My experience with Heritage Honda has been Exceptional. Bradford, who was my sales person, has been so helpful. I told him what I needed and he has definitely made that happen. At no time did I feel pressured. I feel he has gone over and beyond The call of duty in Making sure that I was given sound information to make the choices To fit my needs, Bradford was able to help me get what I Needed. When I went to the finance office to finish out the details of my car, Mohammed greeted me and put me at ease right away. Again, I felt very comfortable As he explained my Options. Overall, my experience of buying a car at Honda Heritage has been very good. I Feel the choices that I have made have been good sound choices. I feel like I have been honored as a person and not just an object buying a car. I also own a Honda Civic. I have relied on Ed who works in Service To make sure my car is taken care of. He is also a person that I feel I can trust. Whatever my needs have been Honda Heritage has met them. Honda Heritage has supplied a great team to Meet my all my needs. All in all Honda Heritage is a great place if you’re buying a car or Needing your car serviced. In my opinion, Honda Heritage is The number one place to come! More
The experiment was good. Erin is a good salesman. The buying experience was smooth. Liked it! Erin is a good salesman. The buying experience was smooth. Liked it! More
They make car buying an easy process. Our salesperson Erin was the best sales person I have ever had she just made the whole process easy and convenient, and michael is finance was awesom Our salesperson Erin was the best sales person I have ever had she just made the whole process easy and convenient, and michael is finance was awesome he had a client he was finishing up with in order for us to finalize our sale but he kept coming out communicated with us let us know he was almost finished the communication at this dealership is amazing! More
The customer service was great and service was expedient. The tour of the car was thorough. The tour of the car was thorough. More
Branford was excellent salesman. This was my first time buying a new car and he did everything to make sure I got a good deal. He also explain everything and made me feel comfortable This was my first time buying a new car and he did everything to make sure I got a good deal. He also explain everything and made me feel comfortable during the process. I would definitely recommend him. More
Erin was amazing! She went above and beyond to make sure I got the perfect vehicle. Very professional and sincere with her words. I would recommend everyone to request She went above and beyond to make sure I got the perfect vehicle. Very professional and sincere with her words. I would recommend everyone to request Erin when purchasing a vehicle! More
I received excellent customer service from Branford L. Hunt 3rd Dade,sales and leasing consultant at Heritage Honda Parkville Hunt 3rd Dade,sales and leasing consultant at Heritage Honda Parkville More