Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Honda Parkville
Baltimore, MD
3,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,270 reviews
May 06, 2025
The dealership was tidy and it was a pleasant place to vist. The customer service was great! vist. The customer service was great! More
by sgrayman
Employees Worked With
May 05, 2025
We recently had the pleasure of working with Erin, and we couldn’t be more satisfied with the experience. From the moment we walked in, she made us feel welcome and genuinely listened to what we were looking couldn’t be more satisfied with the experience. From the moment we walked in, she made us feel welcome and genuinely listened to what we were looking for in a vehicle. We had a strict budget in mind, and Erin went above and beyond to find us our perfect vehicle without ever pressuring us or upselling beyond what we were comfortable with. She even stayed after hours to make sure we were well taken care of. She was incredibly knowledgeable, patient, and transparent throughout the entire process, answering all our questions and making sure we felt confident in our decision. Thanks to Erin, we drove off the lot in a car that perfectly fits our needs and our budget. If you're looking for someone who truly cares about helping you find the right vehicle, ask for Erin. We highly recommend her and will definitely return to Heritage Honda in the future! More
by Smalbran
Employees Worked With
May 03, 2025
If I could give this dealership a zero, I would. Easily. I got a pre owned Toyota RAV4. They wouldn’t budge on lowering the price $500 dollars. Sat for 6 hours in the dealership, signing papers and Easily. I got a pre owned Toyota RAV4. They wouldn’t budge on lowering the price $500 dollars. Sat for 6 hours in the dealership, signing papers and waiting for finance to get it together. Thought the whole ordeal Was done and I finally got a the reliable vehicle I wanted. Then the next day I have a warning on my screen saying to visit my dealer. I do and they take it off. No work necessary. Ok now I finally have my perfect car. Then not 2 weeks later, my breaks are squeaking and my car is jerking when I stop. Next day the engine light comes on. So now I set and appointment. They call me and cancel it. I rescheduled it and then show up today. I wait 20 minutes to even be greeted. They see my car is a Toyota and tell me they can’t work on it at that dealership since it’s Honda. So I just left work early to wait and be told I’m not getting my car fixed today. Why let me make the appointment if you can’t service a Toyota? Anyways. Ready for this to be over and hopefully it’s all dice before my warranty is over. NEVER buy a car from here. NEVER DO IT! More
by Lucy
May 02, 2025
We had a fantastic experience working with Ty Wilson. He was very friendly, knowledgeable and very professional. Highly recommend working with him. He was very friendly, knowledgeable and very professional. Highly recommend working with him. More
by Sudha
Employees Worked With
May 01, 2025
This was my second time purchasing a car from this dealership, and once again, they exceeded expectations. With our family growing, we needed a vehicle that would fit our new lifestyle—especially with dealership, and once again, they exceeded expectations. With our family growing, we needed a vehicle that would fit our new lifestyle—especially with twin girls now in the mix. I explained our needs to Branford, and he absolutely delivered. Branford was honest, transparent, and really took the time to listen to our concerns and preferences. He made the entire process feel personal and stress-free. He even welcomed our daughters to be part of the experience, including the test drive—something that speaks volumes about how family-friendly the dealership is. Haroon, the finance manager, was just as professional and supportive. He made the numbers side of things easy to understand and worked with us to find the right fit for our budget. No pressure, no games—just clarity and trust. It’s rare to find a dealership that makes you want to come back, but this one absolutely does. Thank you to Branford and Haroon for making this a smooth, respectful, and memorable buying experience. More
by analiciaya23
April 30, 2025
Ty was a great help with my Tesla even though I have to get used to it he helped me find something I can get approved for and I would recommend him to friends get used to it he helped me find something I can get approved for and I would recommend him to friends More
by deakylandzone18
April 30, 2025
Tyrae was very helpful, He made us feel at home. He was Amazing. We really Appreciated his service. He was Amazing. We really Appreciated his service. More
by Nbfeezy6
April 29, 2025
Erin was great and helped us find the perfect pilot! Would highly recommend her next time. Would highly recommend her next time. More
by John
April 29, 2025
Considerate, very helpful with the process of buying a vehicle. I would recommend to a friend. vehicle. I would recommend to a friend. More
by earlcy4
Employees Worked With
April 26, 2025
This is my second time going there and the service was excellent. They took care of all my needs. Give me a good deal was very patient and told him I was gonna walk out there with a brand new car and they excellent. They took care of all my needs. Give me a good deal was very patient and told him I was gonna walk out there with a brand new car and they delivered. I will recommend them any day. More
by islandtri
