Heritage Honda Bel Air - Service Center

Fantastic customer service I bought my Honda from Jerry Kalb almost a year ago now and since buying it have had nothing but good things to say about his service with anything I I bought my Honda from Jerry Kalb almost a year ago now and since buying it have had nothing but good things to say about his service with anything I had about the vehicle. Recently I had an issue due to a wind storm and he promptly helped me with all my service needs and made for a smooth process. I highly recommend Jerry for anyone who wants to work with a well rounded professional that isn’t pushy and knows how to fit your car buying needs. More

Excellent service Heritage Honda of Bel Air goes above and beyond to please their customers. They provide excellent service and are dedicated to please their customers. Heritage Honda of Bel Air goes above and beyond to please their customers. They provide excellent service and are dedicated to please their customers. They also provide good/ fair priceing for their service. I highly recommend getting service on your vehicles done at Heritage!!! More

Outstanding service by Jim McHugh. The service manager, Jim, is a very pleasant and accommodating. The amount of time allocated to perform the service was right on target. I enjoyed th The service manager, Jim, is a very pleasant and accommodating. The amount of time allocated to perform the service was right on target. I enjoyed the hospitality room and the free coffee. More

Horrible service I had a hitch installed to my 2017 Pilot, but it was not installed correctly, the bolts were never tighten on the hitch. Don't ever use this Honda lo I had a hitch installed to my 2017 Pilot, but it was not installed correctly, the bolts were never tighten on the hitch. Don't ever use this Honda location for service, it may not end well. More

Christian Fotos was great excellent service manner Christian came to my aid, made comfortable my wait time, checked my vehicle, and when he finished, he assured me that my fears were unfounded, but he Christian came to my aid, made comfortable my wait time, checked my vehicle, and when he finished, he assured me that my fears were unfounded, but he went to extra steps making sure that even if I have a small problem it will be detected automatically. He took care of the dirt that may had been causing the oil smell, and cleared the animal nest? He was very attending, and I thank him. More

Unexpected Issue with my car Sheila Nesbit provided me excellent customer service during the required service!! She is an asset to this Honda dealership!! Excellent work ethics, p Sheila Nesbit provided me excellent customer service during the required service!! She is an asset to this Honda dealership!! Excellent work ethics, please recognize her More

Phil is amazing! I went in to get a key programmed, and overhead lights fixed. I saw Philip Wilson, and he’s awesome to work with. He not only remembered who I was, bu I went in to get a key programmed, and overhead lights fixed. I saw Philip Wilson, and he’s awesome to work with. He not only remembered who I was, but even things I told him months ago! Great customer service. I have been a faithful Honda customer, and will be back for sure. Thank you Phil! More

Service Great service very personable. Detailed in explaining everything. He took the time to even complement my other car after service and it isn't ev Great service very personable. Detailed in explaining everything. He took the time to even complement my other car after service and it isn't even a Honda. More

Service with a Smile! Sheila Nesbit was by far the friendliest and most helpful employee I have ever encountered. She was patient, courteous, kind, and accommodating. Shei Sheila Nesbit was by far the friendliest and most helpful employee I have ever encountered. She was patient, courteous, kind, and accommodating. Sheila was able to answer my questions and provide very beneficial advice. Her warm and friendly attitude definitely makes me want to be a repeat customer at this Honda location! Thank you! More

Great Service! I routinely service my two vehicles at Bel Air Honda. Ben Myers and Jim McHugh consistently provide outstanding service! I will continue to visit Bel I routinely service my two vehicles at Bel Air Honda. Ben Myers and Jim McHugh consistently provide outstanding service! I will continue to visit Bel Air Honda in the future. More