Heritage Honda Bel Air - Service Center

Flat tire Tire replacement. Great service. Short wait time. Great over all experience. Sheila was very helpful in ordering the tires and helping me with roadsid Tire replacement. Great service. Short wait time. Great over all experience. Sheila was very helpful in ordering the tires and helping me with roadside warranty More

Service Upcoming services were explained and n estimate was given. Shelia was friendly and knowledgeable and explained the price of current service up front, Upcoming services were explained and n estimate was given. Shelia was friendly and knowledgeable and explained the price of current service up front, I including estimated price. More

Scheduled maintenance review I wish I could rate 10 stars ! I recently brought my TLX in for a scheduled maintenance. I know nothing about cars and the advisor Nick Ruth is the ma I wish I could rate 10 stars ! I recently brought my TLX in for a scheduled maintenance. I know nothing about cars and the advisor Nick Ruth is the man ! Answered every question I asked. Very friendly and kind highly recommend More

Great service! The service team at Belair Honda is great. They listen to your concerns and respect your time. I had an especially great experience there today. Sheil The service team at Belair Honda is great. They listen to your concerns and respect your time. I had an especially great experience there today. Sheila was an excellent service advisor and was even able to get me out of there EARLIER than promised. Thank you! More

Service before a cross country trip My family needs to drive from the east to west coast this summer. Before we head on the journey, I wanted to make sure our car was ready to go from a My family needs to drive from the east to west coast this summer. Before we head on the journey, I wanted to make sure our car was ready to go from a reputable service department, what better choice than the Honda dealership. I’ve been to some other non-brand places, and had a bad experience at one place in the local area. From now on, I’m just going to come here. Jim was very professional and the services the car needed were done in a timely manner. More

Excellent Salesman was patient and accommodating, and thoroughly answered my questions. I did not feel pressure at all.. I have already recommended him to a fr Salesman was patient and accommodating, and thoroughly answered my questions. I did not feel pressure at all.. I have already recommended him to a friend. More

Awesome dealership, awesome experience. This dealership went above and beyond to accommodate my wife and I. They have been exceptional with the service since our purchase. They have made a H This dealership went above and beyond to accommodate my wife and I. They have been exceptional with the service since our purchase. They have made a Honda fan out of me for life. More

Excellent service The service department here is wonderful, they didn't overcharge me or try to sell me things I didn't need. Sheila was absolutely the best, and my dau The service department here is wonderful, they didn't overcharge me or try to sell me things I didn't need. Sheila was absolutely the best, and my daughter's car was done quickly and done right. I will be taking my car here from now on, if you need work done, call Sheila, you won't be sorry. Would give 10 stars if I could!!! More

Customer service I have bought seven cars from this dealership and have always been more than satisfied Jerry Kalb is the most professional rep I have ever dealt with I have bought seven cars from this dealership and have always been more than satisfied Jerry Kalb is the most professional rep I have ever dealt with He is the only one I will deal with when it comes to my vehicles Number one sales guy More

Satified with recent service Recently I was in for an oil change on my 2012 CRV and was advised that I would need a new battery even though a new battery was installed exactly one Recently I was in for an oil change on my 2012 CRV and was advised that I would need a new battery even though a new battery was installed exactly one year ago. This would be battery #4. Honda wanted to keep my car in order to run some diagnostics but didn't have a loaner vehicle available at the time. So the plan was to return later in the week when a loaner would be available. Afterwards I did some research online and discovered that other CRV owners have also had issues with constantly needing new batteries. The research turned up a Honda service bulletin # which addressed the problem. When I returned late in the day a few days later to drop off my car and pick up the loaner, I was greeted by a very friendly and helpful employee, as the service advisor, Jim McHugh, had left for the day. He got me in the loaner and on my way. Early the next morning, Jim called to say that they had implemented the advice in the service bulletin and that the problem was now resolved. Finally! After all these years and getting ready to install battery#4, Jim and the team was able to fix it. The best part was that it was all done FREE of CHARGE! Very happy with the level of service received and how quickly it was resolved. More