Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
Very Helpful Service Rep - Jim Every time i come to get work on my car Jim is typically who helps me. I appreciate his candor and that he is a straight shooter. He is always focu Every time i come to get work on my car Jim is typically who helps me. I appreciate his candor and that he is a straight shooter. He is always focused on ensuring i leave driving a safe and reliable car. Thank you. More
Easy experience I love Bel Air / Hertiage Honda. Great service - love the waiting area- A big thank you to Jim for all his help. Much appreciated the communicatio I love Bel Air / Hertiage Honda. Great service - love the waiting area- A big thank you to Jim for all his help. Much appreciated the communication while car was being checked. Also like the check list showing all items ok- Thanks again for the great service . More
Exceptional The staff was very professional and informative. The service advisor Christian was very knowledgeable and my car was ready when promised. Sheila anoth The staff was very professional and informative. The service advisor Christian was very knowledgeable and my car was ready when promised. Sheila another advisor gave me some good maintenance advice. I was made to feel at home thanks to these professionals. Great job. More
Troubleshooting electrical systems Sheila and her team treated me with the upmost respect, listened to all my problems and helps explain the solutions. I felt my issues were well receiv Sheila and her team treated me with the upmost respect, listened to all my problems and helps explain the solutions. I felt my issues were well received and they took care of me and my car. I would recommend her services and the dealership to my friends and family. More
Good Service & Servive Advisor With no appointment I was expecting a long wait time. My Service Advisor, Christian Lawton, explained the advantages of a full A1 Service compared to With no appointment I was expecting a long wait time. My Service Advisor, Christian Lawton, explained the advantages of a full A1 Service compared to only an oil change. I have been taking my daughter’s cars to this dealership for a time and I must say that Christian has a great personality for his role at the dealership. He should consider sales. More
Extremely pleased The service writer went out of her way to save me some money on an expensive repair after visiting the dealership the previous friday for a simple bul The service writer went out of her way to save me some money on an expensive repair after visiting the dealership the previous friday for a simple bulb replacement. She was courteous and contacted me with multiple options. Her name is Sheila nesbit More
Infestation, yep! If you ever suspect you have critters in your vent system drive quickly to see Jim at Heritage and Jim and his team of professionals will extract said If you ever suspect you have critters in your vent system drive quickly to see Jim at Heritage and Jim and his team of professionals will extract said critters, STAT! Thank you!!!!! More
Great Honda dealer for sales and service I've purchased 2 vehicles from Heritage Honda of Bel Air in the past year and I'm extremely satisfied. Scott Cheuvront was my business manager instead I've purchased 2 vehicles from Heritage Honda of Bel Air in the past year and I'm extremely satisfied. Scott Cheuvront was my business manager instead of my sales guy this time and worked yet another miracle. Jerry Kalb was great and not pushy. Nick Sloan in service is excellent as well. Tim Althoff and company run a great management team. Maybe next year we can work on vehicle number 3! More
Impeccable Customer Service Eric Keller was professional, courteous and respectful. He took the time to understand my issues and explained my options allowing me to make an info Eric Keller was professional, courteous and respectful. He took the time to understand my issues and explained my options allowing me to make an informed decision. I would definitely recommend Eric and Heritage to my family and friends. More
Awesome Sheila is awesome. Was honest and straight forward with repairs. If you need service ask for Sheila. She won't let you down. Thanks again, Sheila Sheila is awesome. Was honest and straight forward with repairs. If you need service ask for Sheila. She won't let you down. Thanks again, Sheila More