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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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April 25, 2018

Very Helpful Service Rep - Jim Every time i come to get work on my car Jim is typically who helps me. I appreciate his candor and that he is a straight shooter. He is always focu More

by Rkw
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
April 24, 2018

Easy experience I love Bel Air / Hertiage Honda. Great service - love the waiting area- A big thank you to Jim for all his help. Much appreciated the communicatio More

by Ginab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
April 21, 2018

Exceptional The staff was very professional and informative. The service advisor Christian was very knowledgeable and my car was ready when promised. Sheila anoth More

by Walkerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Sheila Nesbit
April 13, 2018

Troubleshooting electrical systems Sheila and her team treated me with the upmost respect, listened to all my problems and helps explain the solutions. I felt my issues were well receiv More

by Waclark02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
April 13, 2018

Good Service & Servive Advisor With no appointment I was expecting a long wait time. My Service Advisor, Christian Lawton, explained the advantages of a full A1 Service compared to More

by BigO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lawton
April 13, 2018

Extremely pleased The service writer went out of her way to save me some money on an expensive repair after visiting the dealership the previous friday for a simple bul More

by David Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
April 10, 2018

Infestation, yep! If you ever suspect you have critters in your vent system drive quickly to see Jim at Heritage and Jim and his team of professionals will extract said More

by Crowned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
April 10, 2018

Great Honda dealer for sales and service I've purchased 2 vehicles from Heritage Honda of Bel Air in the past year and I'm extremely satisfied. Scott Cheuvront was my business manager instead More

by JPDrums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Jerry Kalb, Tim Althoff, Scott Cheuvront
April 10, 2018

Impeccable Customer Service Eric Keller was professional, courteous and respectful. He took the time to understand my issues and explained my options allowing me to make an info More

by JLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
April 09, 2018

Awesome Sheila is awesome. Was honest and straight forward with repairs. If you need service ask for Sheila. She won't let you down. Thanks again, Sheila More

by mdpackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit
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