Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
Excellent Service! After a stressful morning of losing my keys and having problems with my spare, Honda Heritage in Bel Air was able to get me in for an appointment quic After a stressful morning of losing my keys and having problems with my spare, Honda Heritage in Bel Air was able to get me in for an appointment quickly. I was able to get a spare key that worked and they tested and changed my battery. No hassle. The service department was friendly and very professional. I was able to relax for the first time during this stressful day. I will definitely be using them in the future to service my car. More
See my other comments I needed an oil change and tire rotation. I setup a drive up and a wait while the service was performed. I have dealt with Jim McHugh in the past and I needed an oil change and tire rotation. I setup a drive up and a wait while the service was performed. I have dealt with Jim McHugh in the past and have always been impressed with his professionalism and friendly personality. I have been purchasing Hondas back to the ninties when the dealership was called Bel Air Honda. Wouldn't go anywhere else. More
Thank You Scott Cheuvront (Business Manager) has done an exceptional job to ensure customer satisfaction AFTER the sale. I appreciate your assistance to rectif Scott Cheuvront (Business Manager) has done an exceptional job to ensure customer satisfaction AFTER the sale. I appreciate your assistance to rectify an unfortunate situation. Sean & Patty Jackson More
CR-V Service I've worked with Jim each time I've brought my Hondas in for service. He is always polite, clear, and professional. He explains things thoroughly and I've worked with Jim each time I've brought my Hondas in for service. He is always polite, clear, and professional. He explains things thoroughly and does not try to push services that are not required. More
Appreciate the Customer Service - above and beyond Jim was very helpful with the diagnostic process and also review of the extensive work done by another garage, in order to help us recuperate costs fr Jim was very helpful with the diagnostic process and also review of the extensive work done by another garage, in order to help us recuperate costs from incomplete and improper workmanship. Repairs were completed promptly. More
60,000 check up and spring special. James McHugh is my serv Jim had taken care of my 2004 pilot forever. I trust him. He's straight with me and doesn't try to up sell...I ask for him specifically. Its impor Jim had taken care of my 2004 pilot forever. I trust him. He's straight with me and doesn't try to up sell...I ask for him specifically. Its important to have a rep I can trust. More
Great Customer Sevice Christian was great. Not only did he get me in and out for my car service in less than 45 mins but he was also nice enough to sync up my new cell pho Christian was great. Not only did he get me in and out for my car service in less than 45 mins but he was also nice enough to sync up my new cell phone for me! More
Christian was great! He was friendly and helpful. He did a good job explaining all the services my car was in need of and made sure my car was done in a timely was great! He was friendly and helpful. He did a good job explaining all the services my car was in need of and made sure my car was done in a timely fashion More
Awesome dealership to work with! Had my oil changed and tires rotated. The service department at this dealership is exceptional. Service Personnel were knowledgeable polite and friend Had my oil changed and tires rotated. The service department at this dealership is exceptional. Service Personnel were knowledgeable polite and friendly. I give them two thumbs up. More
Christian is awesome I brought my Honda crv into the dealership for a routine oil change. I was in and out in 30 minutes. My associate Christian was the best and my mecha I brought my Honda crv into the dealership for a routine oil change. I was in and out in 30 minutes. My associate Christian was the best and my mechanic Jason Ray was superb. Thank you Heritage Honda. More