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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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August 25, 2018

Excellent Service! After a stressful morning of losing my keys and having problems with my spare, Honda Heritage in Bel Air was able to get me in for an appointment quic More

by Victoria K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
August 18, 2018

See my other comments I needed an oil change and tire rotation. I setup a drive up and a wait while the service was performed. I have dealt with Jim McHugh in the past and More

by hkrbkrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lan Greer, Dennis Mattheu, Sheila Nesbit, Scott Cheuvront, Jim McHugh
July 15, 2018

Thank You Scott Cheuvront (Business Manager) has done an exceptional job to ensure customer satisfaction AFTER the sale. I appreciate your assistance to rectif More

by Jacko
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
July 02, 2018

CR-V Service I've worked with Jim each time I've brought my Hondas in for service. He is always polite, clear, and professional. He explains things thoroughly and More

by waynestrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
June 29, 2018

Appreciate the Customer Service - above and beyond Jim was very helpful with the diagnostic process and also review of the extensive work done by another garage, in order to help us recuperate costs fr More

by Heymooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
June 28, 2018

60,000 check up and spring special. James McHugh is my serv Jim had taken care of my 2004 pilot forever. I trust him. He's straight with me and doesn't try to up sell...I ask for him specifically. Its impor More

by Pamles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
June 27, 2018

Great Customer Sevice Christian was great. Not only did he get me in and out for my car service in less than 45 mins but he was also nice enough to sync up my new cell pho More

by Travellor
Recommend Dealer
Yes
Employees Worked With
Christian
June 27, 2018

Christian was great! He was friendly and helpful. He did a good job explaining all the services my car was in need of and made sure my car was done in a timely More

by Gellman101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2018

Awesome dealership to work with! Had my oil changed and tires rotated. The service department at this dealership is exceptional. Service Personnel were knowledgeable polite and friend More

by Rick Yost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Jim McHugh
June 15, 2018

Christian is awesome I brought my Honda crv into the dealership for a routine oil change. I was in and out in 30 minutes. My associate Christian was the best and my mecha More

by Hondas4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
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