Heritage Honda Bel Air - Service Center

Very happy with service here! Everyone in the service area was very polite, friendly, and professional. They helped me right away. Nick went over the paperwork of the maintenance i Everyone in the service area was very polite, friendly, and professional. They helped me right away. Nick went over the paperwork of the maintenance items they would do. He was very helpful. He gave me an estimate of how long the service would take. Then he called me when everything was completed. I was very happy with the service here. More

Satisfied I passed two other Honda dealers on the way to see Christina Frankos. She is very professional but at the same time a pleasure to Speak to. Whate I passed two other Honda dealers on the way to see Christina Frankos. She is very professional but at the same time a pleasure to Speak to. Whatever my problem may be with my car I always leave their satisfied. I highly recommend your dealership to all my friends and acquaintances I meet. More

Grateful for scott Scott was helpful and courteuos. Kept me involved at every step of process. I felt i was being treated fairly and received excellent service. Very ef Scott was helpful and courteuos. Kept me involved at every step of process. I felt i was being treated fairly and received excellent service. Very efficient More

Customer service The customer service is horrible. I walked in and all the employees looked at each other, “like who’s going to take her?” No one said hi. When I actua The customer service is horrible. I walked in and all the employees looked at each other, “like who’s going to take her?” No one said hi. When I actually sat down with someone there wasn’t any eye contact and literally no words spoke. The guy got up and I had to ask “ are we done?, can I go?”..awful More

Car service They always do a good job. They are quick and friendly. I have worked in the past with other people, everyone is nice. Great place. They always do a good job. They are quick and friendly. I have worked in the past with other people, everyone is nice. Great place. More

Service Quick, reliable . I find the employees courteous and industrious and want to help. I feel confident my car will run the way it’s supposed to when I Quick, reliable . I find the employees courteous and industrious and want to help. I feel confident my car will run the way it’s supposed to when I leave More

Efficient and courteous. Work to be done was concisely described. Work was done on time with no follow-up necessary. Cost was as stated when the car was dropped off. Work to be done was concisely described. Work was done on time with no follow-up necessary. Cost was as stated when the car was dropped off. More

Satisfied The appointment process was easy. The service rep was courteous. All work was explained. The waiting room was clean. The work was performed wit The appointment process was easy. The service rep was courteous. All work was explained. The waiting room was clean. The work was performed within the estimated amount of time explained. More

Interim service check My passenger side daytime running lamp had gone out and I needed an oil change and they got me in quickly, explained the repair and I was out in less My passenger side daytime running lamp had gone out and I needed an oil change and they got me in quickly, explained the repair and I was out in less time than originally expected. I would recommend Heritage and the customer service team to others More

Overall good experience I took my car in for transmission repair. The staff was courteous, and the mechanics fixed the vehicle at a reasonable price. I would go here again I took my car in for transmission repair. The staff was courteous, and the mechanics fixed the vehicle at a reasonable price. I would go here again without hesitation. More