Heritage Honda Bel Air - Service Center

The service advisor smiled in my face while lying to me. Service advisor said that I had a issue that would need to be addressed within the next 6 months. Didn't have any problems with my vehicle until afte Service advisor said that I had a issue that would need to be addressed within the next 6 months. Didn't have any problems with my vehicle until after work was done on it. This issue is now immediate and Advisor lied to me saying he said my issue was immediate! I was given a estimate for repairs now close to 4k. Escalated my concern to Service Manager who offered a " discount" down to 2.7k. WOW! More

Great Very nice and informative, they took care of the warranty issue and preformed the service that was needed. They kept us informed how the service was g Very nice and informative, they took care of the warranty issue and preformed the service that was needed. They kept us informed how the service was going. More

Great Service My car had an ABS modulator go bad. The service guys were wonder especially Scott C. He took the time to explain everything to me and helped me get t My car had an ABS modulator go bad. The service guys were wonder especially Scott C. He took the time to explain everything to me and helped me get the car fixed and back on the road timely. More

Excellent sales and service department I am loving my 2018 Honda accord and wanted to give Bel Air Honda a shout out for their excellent sales and service center. My salesman was friendly a I am loving my 2018 Honda accord and wanted to give Bel Air Honda a shout out for their excellent sales and service center. My salesman was friendly and answered my questions. I just had my car serviced for the first oil change and I couldn’t be happier with the service team. More

Fast, efficient, professional service I had a safety recall on my 2017 honda accord and I needed the oil changed and tires rotated. I was unable to come in so I had to drop the car off th I had a safety recall on my 2017 honda accord and I needed the oil changed and tires rotated. I was unable to come in so I had to drop the car off the night before. Scott, my service advisor went over everything I needed to have done and mentioned some things I might need done in the near future. He was very nice and patient with me. By 8:30 a.m. the next morning, Scott called to let me know the car was ready for pickup. Fast and friendly service. More

Fast and friendly I went here for a recall on my car. The people were very friendly and the whole experience was relatively quick. Definitely recommend this dealer. I went here for a recall on my car. The people were very friendly and the whole experience was relatively quick. Definitely recommend this dealer. More

Customer service My service person Scott was wonderful very helpful gave me all information I needed told me when to come back and explained everything very informat My service person Scott was wonderful very helpful gave me all information I needed told me when to come back and explained everything very informative More

2nd Service My service rep was nice and fast! I would recommend more shuttle drivers or loaner cars if necessary but that is a side note not related to my se My service rep was nice and fast! I would recommend more shuttle drivers or loaner cars if necessary but that is a side note not related to my service rep. More

Scott is the BEST! This is my second visit. I’m deploying and needed guidance on how to navigate shipping my truck. Scott was superbly informative! Promote him NOW! This is my second visit. I’m deploying and needed guidance on how to navigate shipping my truck. Scott was superbly informative! Promote him NOW! More

Quick and easy oil change I took my CRV in for its initial oil and filter change and had a great experience Keenan was a great service writer and the visit went smoothly and I took my CRV in for its initial oil and filter change and had a great experience Keenan was a great service writer and the visit went smoothly and quickly which was great More