Heritage Honda Bel Air - Service Center

Great Service Service writer extremely helpful and worked with me on best options. Very much appreciated. Will continue to bring my business to this dealership for Service writer extremely helpful and worked with me on best options. Very much appreciated. Will continue to bring my business to this dealership for future service More

Great service department The service department was great and did the job on time even after I rescheduled the service time at the last minute the day before: The service department was great and did the job on time even after I rescheduled the service time at the last minute the day before: More

The maintenance service was terrible Maintenance service was terrible. Waited over 2 and a half hours for an oil change because the service manager went to lunch with no warning. Maintenance service was terrible. Waited over 2 and a half hours for an oil change because the service manager went to lunch with no warning. More

Service call Nick took care of me in the services department and explained all that was done for me. He was polite and professional in his manner which I apprec Nick took care of me in the services department and explained all that was done for me. He was polite and professional in his manner which I appreciated More

Oil change Expensive for oil change. The service took no time @ all. The guy who greeted me @ my car was very polite and clean. Thanks for your hospitality and g Expensive for oil change. The service took no time @ all. The guy who greeted me @ my car was very polite and clean. Thanks for your hospitality and generosity! More

Regular maintenance Everything went great. No pressure to "buy" services that I didn't want. I was impressed that my car was finished at exactly the time they stated. Everything went great. No pressure to "buy" services that I didn't want. I was impressed that my car was finished at exactly the time they stated. I was also happy to find a quiet place to sit and read aside from the lounge. Much better than my last experience where a worker lied, told me he was a manager and left me to sit in the cold. I hope he's nolonger employed there. More

Keen is great! Keen, was very thorough and catered to my needs as a service customer. He spent time explaining what the techs found and what could be worked on. Keen, was very thorough and catered to my needs as a service customer. He spent time explaining what the techs found and what could be worked on. More

GREAT Fast personal customer service, only took 1 hour and estimated time was 2 hours to complete safety recall for replacement of drive side air bag Fast personal customer service, only took 1 hour and estimated time was 2 hours to complete safety recall for replacement of drive side air bag More

Alternator Replacement I was heading north on I-95 on the Saturday of Memorial Day weekend, when the battery warning light illuminated on my 2008 CR-Vs instrument panel. I c I was heading north on I-95 on the Saturday of Memorial Day weekend, when the battery warning light illuminated on my 2008 CR-Vs instrument panel. I called the Heritage Honda Bel Air service department and they said to bring it in and they would look at it. I arrived at 12:30pm, and by 4:30pm the problem had been diagnosed and repaired, and I was back on the road for the weekend. Jim McHugh was fantastic, keeping me up to date on my options, so I could continue my vacation travel that afternoon. More

Old Car Dealership was upfront with the issues pertaining to my car Called in a timely manner and I had my car back the same day much appreciated Dealership was upfront with the issues pertaining to my car Called in a timely manner and I had my car back the same day much appreciated More