Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews
Call Service Center (410) 305-9448

1,304 Reviews of Heritage Honda Bel Air - Service Center

Sort by
March 12, 2023

My service visit to heritage Honda was great. Tony was awesome. Such wonderful service would recommend to anyone looking for honest service dept More

by geoffdick72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 05, 2023 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2023

Worked with Becky and was wonderful and had car done quickly! Pleasure to work with with! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
Report | Print
March 10, 2023

Was here for servicing on my Honda CR-V. Jim McHugh was the advisor that helped me. He was really sweet and helped me get in and out with no problems. His time quote was accurate too which w More

by deefuji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
Report | Print
March 10, 2023

Was here for servicing on my Honda CR-V. Jim McHugh was the advisor that helped me. He was really sweet and helped me get in and out with no problems. His time quote was accurate too which w More

by deefuji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
Report | Print
Jun 02, 2023 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2023

Jim McHugh in service was fantastic. He was extremely helpful and efficient. He put my remote back together in a thrice. More

by Marstoecker
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
Report | Print
Jun 02, 2023 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2023

Becky Lind is an excellent service advisor. My service took under an hour and costs were discussed upfront. More

by blukehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Becky Lind
Report | Print
Jun 02, 2023 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2023

Worked with tony he was very professional and nice. Would recommend when need service. I will go back and see him More

by ai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
February 17, 2023

Friendly, honest and helpful service team. I found them courteous as well as competent. Will return. More

by T. C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
February 17, 2023

Terrible service. Overoriced. Tech left oily stains on my floormat. Take your care elsewhere. I will not use them again. More

by Briguy118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Feb 23, 2023 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We take great pride in providing exceptional service to all our customers and sincerely apologize if you were not given such. Our Service Manager, Chrissy Frankos, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 to allow us the opportunity to rectify any missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

February 17, 2023

Needed 2 new tires on my baby, got that and an alignment. Everything went perfect, Mr Jim was very helpful and polite, gotta love Honda ! More

by Bekah.askew91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, Steven Young
Report | Print
1
...
7
8
9
...
131