Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
Odyssey Maintenance Finally found a service department that actually wants to take care of me and my vehicle. Solid work and worked with me on the price!! Finally found a service department that actually wants to take care of me and my vehicle. Solid work and worked with me on the price!! More
Fantastic customer service! I highly recommend Heritage Honda Bel Air! They have fantastic customer service, and they provide exceptional quality of work! I will continue to have I highly recommend Heritage Honda Bel Air! They have fantastic customer service, and they provide exceptional quality of work! I will continue to have my vehicle serviced at this location. Thank you!! :) More
Great service in short time Great service and friendly people’s nice place so clean good price not to much waiting to get in Nice sitting room service meet nice people! Great service and friendly people’s nice place so clean good price not to much waiting to get in Nice sitting room service meet nice people! More
Service Review I bought my Honda Pilot in for a routine service and I all went great. I have been using this dealership since 2007 and have been happy with the servi I bought my Honda Pilot in for a routine service and I all went great. I have been using this dealership since 2007 and have been happy with the service. More
Service center survey Brought 2019 crv in for manufacturers recall. I was notified by e-mail, text, and phone call to make sure I got the message. Made the appointment Brought 2019 crv in for manufacturers recall. I was notified by e-mail, text, and phone call to make sure I got the message. Made the appointment and brought the vehicle in and was promptly greeted without any waiting. I was told that it would be about an hour and 15 minutes. Service was completed in the time quoted Satisfied with this first service experience. More
Recall and 7500 service Handled recalls quickly. Explained services with knowledge of the subjects. Keenan was very friendly and helpful. I will ask for him in the future. Handled recalls quickly. Explained services with knowledge of the subjects. Keenan was very friendly and helpful. I will ask for him in the future. Very new service center. More
Warranty Work Excellent customer service really took care of me, they were incredibly efficient and customer oriented. I would definitely go back and seek Scott ou Excellent customer service really took care of me, they were incredibly efficient and customer oriented. I would definitely go back and seek Scott out to handle my service issues. More
Honda recall and service I always have excellent service with Honda at bel air , happy with their service and I highly recommend it for your car needs!! Thank you Bel Air Hond I always have excellent service with Honda at bel air , happy with their service and I highly recommend it for your car needs!! Thank you Bel Air Honda ! Thank you Jason! More
Bad experience I took my car for oil change The first service advisor was in rush, rude and unprofessional, he asked for my keys and I told him I know where to go a I took my car for oil change The first service advisor was in rush, rude and unprofessional, he asked for my keys and I told him I know where to go and he said can you stop talking! I told him I am here for service, he said a1 and I said I have to leave in an hour, he said oil change and tire rotation, i said yes. I brought up a problem in the touch scream, he seemed annoyed and again he told me stop talking. He said the work takes 55 to one hour, it took 2 hours and they did not do tire rotation Again the first service adviser was horrible not the second one. I asked the second one why they didn't do tire rotation, he said you didnt need it, LOL, More
Great experience! Scott was very helpful and friendly. The service was very quick and professional. The best part was I could get the appointment on the same day. Scott was very helpful and friendly. The service was very quick and professional. The best part was I could get the appointment on the same day. More