Heritage Honda Bel Air - Service Center

Service from service writer good but technicians fair Did not repair everything requested and put wrong oil reminder sticker on vehicle. I expect more from Honda service since I pay more for it Did not repair everything requested and put wrong oil reminder sticker on vehicle. I expect more from Honda service since I pay more for it More

Out-of-town problem. Chuck Ribbins listened to my problem and had it fixed within a couple of hours. Thanks to Chuck and the mechanics my trip back to FL was on time and s Chuck Ribbins listened to my problem and had it fixed within a couple of hours. Thanks to Chuck and the mechanics my trip back to FL was on time and safe. More

Painless, comfortable New service center is way more comfortable, so waiting isn't as painful as it's been in the past. They weren't able to figure out my issue on the firs New service center is way more comfortable, so waiting isn't as painful as it's been in the past. They weren't able to figure out my issue on the first visit, so I had to go back for a second where they nailed down the issue. No charge for second time, so no sweat off my back. Pricing was a little steep. Being charged to just check something out is a bit rough, but sometimes absolutely necessary. More

Service Department I have nothing but good things to say. Purchased a new vehicle a few weeks ago and have been in the process of adding some new interior parts. I've be I have nothing but good things to say. Purchased a new vehicle a few weeks ago and have been in the process of adding some new interior parts. I've been working with a service advisor named Charles Robbins and he has done everything to make sure I've had a good experience! Will definitely be returning to Chuck for any future needs and will be recommending him to others!! More

My odyssey Service department is excellent! I trust Christy and the service technicians. I am driving my second odyssey and as long as Christy is overseeing I wi Service department is excellent! I trust Christy and the service technicians. I am driving my second odyssey and as long as Christy is overseeing I will remain a Honda client. More

Friendly customer service Friendly, quick and extremely courteous. I’d suggest Scott to anyone that needs to have their car serviced at Honda. Ironically he’s the one that sol Friendly, quick and extremely courteous. I’d suggest Scott to anyone that needs to have their car serviced at Honda. Ironically he’s the one that sold me the car too! More

Transmission concern I have had a concern with a transmission shudder and Michael my service advisor brought me in, heard my concern and took care of my service quickly an I have had a concern with a transmission shudder and Michael my service advisor brought me in, heard my concern and took care of my service quickly and efficiently. The service team even noted some additional items for me to take care of in the future. My visit was very simple and easy, I truly appreciated the help that I was given. More

Great service I was there for regular maintenance service and everyone there was great. I'd use this dealership again for my vehicle service needs when in this are I was there for regular maintenance service and everyone there was great. I'd use this dealership again for my vehicle service needs when in this area More

Still not happy paying $50 to fix a flat, but Chrissy Frankos called me to explain why this repair is far more expensive than I believe it should be, and to apologize for any miscommunication. I a Chrissy Frankos called me to explain why this repair is far more expensive than I believe it should be, and to apologize for any miscommunication. I appreciate her reaching out and accept her reasoning - to a point. Because of this follow up I have changed my rating. More