Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
Finished faster than anticipated. Free car wash. Good explanation of services. Really nicely (recently remodeled) waiting area. A bit on the expensive side, but if they continue to do quality work I will explanation of services. Really nicely (recently remodeled) waiting area. A bit on the expensive side, but if they continue to do quality work I will continue to pay. More
My service coordinator (Michael Weatherman) was professional and took the time to answer my questions. I felt taken seriously and not talked down to (which is often the case in many auto repair sho professional and took the time to answer my questions. I felt taken seriously and not talked down to (which is often the case in many auto repair shops) Thanks again for awesome service!!! More
Beautiful brand new service department!! My service advisor Nick was very friendly and gave me a tour of the new facility. In and out within an hour for oil change, tire rotation and car wash. Highly r advisor Nick was very friendly and gave me a tour of the new facility. In and out within an hour for oil change, tire rotation and car wash. Highly recommend More
My car broke down on Belair Rd, so it had to be towed to Heritage Honda. I met with Kevin a service advisor and he worked my car in on a busy day. They fixed the problem, changed oil,etc and back on the roa Heritage Honda. I met with Kevin a service advisor and he worked my car in on a busy day. They fixed the problem, changed oil,etc and back on the road again. Thanks for fixing my car Heritage Honda. More
Great Service and the staff are pleasant. The setting is nice too i.e., sitting area comfortable for reading or wrking (on laptop) while waiting and complimentary teas and coffee a plus! nice too i.e., sitting area comfortable for reading or wrking (on laptop) while waiting and complimentary teas and coffee a plus! More
I had a great experience with the service department. I brought the car by Saturday and it was worked on when the part came in on Tuesday. On time and always friendly. Kristy gave me a quick appt and Keena brought the car by Saturday and it was worked on when the part came in on Tuesday. On time and always friendly. Kristy gave me a quick appt and Keenan Davis was the service attendant. More
Two recalls Great service at Heritage. However American Honda didn’t make parts available for the steering wheel problem. They were continuing to build cars so Great service at Heritage. However American Honda didn’t make parts available for the steering wheel problem. They were continuing to build cars so parts were available. They just chose to leave a serious safety situation undone. One other thing. When I talked to the American Honda rep he stated that the call was being recorded. When I kidded that I was recording it also he ended the call and hung up on me. That action is probably illegal. More
Friendly, Informative and Reliable I had an amazing experience at Heritage Honda's Service Department. I went in without an appointment and was told I needed the 30,000 mile work up on I had an amazing experience at Heritage Honda's Service Department. I went in without an appointment and was told I needed the 30,000 mile work up on car They explained each component to me to make me aware of importance of having it done. I highly recommend them and will definitely be back! More
Very happy Great service! Very happy with my experience having my brakes serviced and my key fob battery replaced. My service writer was very clear and easy! Great service! Very happy with my experience having my brakes serviced and my key fob battery replaced. My service writer was very clear and easy! More