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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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October 08, 2019

Finished faster than anticipated. Free car wash. Good explanation of services. Really nicely (recently remodeled) waiting area. A bit on the expensive side, but if they continue to do quality work I will More

by Greg C
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
October 07, 2019

My service coordinator (Michael Weatherman) was professional and took the time to answer my questions. I felt taken seriously and not talked down to (which is often the case in many auto repair sho More

by LizB
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
October 05, 2019

Honda service was fast and professional! I was out at the time I was promised, and my service was done properly. I was very happy. More

by Kimmcguire514
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
October 04, 2019

Beautiful brand new service department!! My service advisor Nick was very friendly and gave me a tour of the new facility. In and out within an hour for oil change, tire rotation and car wash. Highly r More

by MikeA
Recommend Dealer
Yes
Employees Worked With
Nick
October 04, 2019

My car broke down on Belair Rd, so it had to be towed to Heritage Honda. I met with Kevin a service advisor and he worked my car in on a busy day. They fixed the problem, changed oil,etc and back on the roa More

by Joanied
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
October 03, 2019

Great Service and the staff are pleasant. The setting is nice too i.e., sitting area comfortable for reading or wrking (on laptop) while waiting and complimentary teas and coffee a plus! More

by Sandi
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
October 02, 2019

I had a great experience with the service department. I brought the car by Saturday and it was worked on when the part came in on Tuesday. On time and always friendly. Kristy gave me a quick appt and Keena More

by Ruthie
Recommend Dealer
Yes
Employees Worked With
Keenan Davis
September 27, 2019

Two recalls Great service at Heritage. However American Honda didn’t make parts available for the steering wheel problem. They were continuing to build cars so More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Chrissy
September 26, 2019

Friendly, Informative and Reliable I had an amazing experience at Heritage Honda's Service Department. I went in without an appointment and was told I needed the 30,000 mile work up on More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Blaine in Service
September 26, 2019

Very happy Great service! Very happy with my experience having my brakes serviced and my key fob battery replaced. My service writer was very clear and easy! More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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