Heritage Honda Bel Air - Service Center

Super PRO Service Advisor Nick Ruth is super professional and friendly service advisor. The new service building is awesome, very spacious waiting room with the usual honda ame Nick Ruth is super professional and friendly service advisor. The new service building is awesome, very spacious waiting room with the usual honda amenities thats a cool reason to wait & relax until they completed service on my car. More

30K Service Scott Cheuvront is my go to Service Agent, always on par and always courteous. Very professional when it comes to the needs of my Ridgeline, Fit and T Scott Cheuvront is my go to Service Agent, always on par and always courteous. Very professional when it comes to the needs of my Ridgeline, Fit and Type R. Gets the job done right and makes every effort to ensure you are satisfied. The only service agent I go to. More

Very friendly service department with timely service. Made proper arrangements to have me in and out based off my time restriction. Put my needs first which I truly appreciate. Made proper arrangements to have me in and out based off my time restriction. Put my needs first which I truly appreciate. More

Good service experience Nick did a good job. The service was completed in a timely manner and provided good customer service. I bought my car at this dealership and did not Nick did a good job. The service was completed in a timely manner and provided good customer service. I bought my car at this dealership and did not have a good experience with my salesman, Mike Yim, who seemed to care very little about providing good service, but Nick is service did a good job. More

great service I made appointment and time quotes were pretty exact. The car runs smooth. Customer service was great. Spoke to the mechanic and he was kind enough to I made appointment and time quotes were pretty exact. The car runs smooth. Customer service was great. Spoke to the mechanic and he was kind enough to not talk over my ability to understand my car issue. More

Mr Weatherman is very personable and wasn’t pushy. He explained the cost and charges of the service clearly. He gave an accurate time frame for when the car would be finished. explained the cost and charges of the service clearly. He gave an accurate time frame for when the car would be finished. More

Great Service The new service center is nice. You just pull-up and the door opens for you to drive over the new Tire tread and alignment monitor. The new service center is nice. You just pull-up and the door opens for you to drive over the new Tire tread and alignment monitor. More

Service advisor Scott Cheuvront was very professional and kept me up to date as my vehicle was getting serviced. The wait was not long, great customer service! kept me up to date as my vehicle was getting serviced. The wait was not long, great customer service! More

My service advisor Mr. Nick Ruth was very helpful. The BelAir Honda facility is very modern and the new service area is quite spacious, roomy and conducive to a relaxed waiting period. I have purchase The BelAir Honda facility is very modern and the new service area is quite spacious, roomy and conducive to a relaxed waiting period. I have purchased three Honda vehicles at this dealership and I am always impressed with their informed and professional service staff. More

The work done on my Pilot was done on time/as estimated Recommended fluid change work done well before scheduled time w/o checking vehicle records as it was done under another task. I asked for the engine Recommended fluid change work done well before scheduled time w/o checking vehicle records as it was done under another task. I asked for the engine coolant to be changed when it was done with timing belt change only 10,000 miles previously. Why did Keenan not look at my service history and mention that it was done only 10,000 miles previously. Why would I need it done so soon again? Similarly rear differential fluid replacement was done about 12,000 miles previously. Honda’s maintenance section of owners manual only mentions “Maintenance Minder” to tell me when service is due, not service interval time nor mileage. Thus if service is done early, it would tell me to do that service at a longer service interval than is recommended. Similarly, work done late will be done again at shorter interval than recommended instead of adding mileage and duration time of last service point to generate a revised service point. Very UN-sophisticated. Honda is more advanced than this, I would hope! More