Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
Melissa is by far the best employee that’s I’ve had the pleasure to deal with while at Honda. If I could I would only want her to deal with all my transactions and tell everyone I know that comes here to d pleasure to deal with while at Honda. If I could I would only want her to deal with all my transactions and tell everyone I know that comes here to deal with her. More
Routine service My service was completed within an hour. The waiting area Included comfortable seating away from the tv for those who wanted to read or work which I a My service was completed within an hour. The waiting area Included comfortable seating away from the tv for those who wanted to read or work which I appreciated! Keenan Davis made sure I understood what needed to be done, the time frame I could expect to be there and that I was aware of the amenities in the waiting area. He kept me informed and was polite, cheerful and efficient. More
I found the dealership advanced from a technical standpoint and the staff very professional and helpful. The experience was very comfortable as I waited in the customer area and the work was done ti standpoint and the staff very professional and helpful. The experience was very comfortable as I waited in the customer area and the work was done timely. More
Very welcoming staff. Superb service. Excellent amenities for customers waiting in their lounge. Great looking facility to service one’s vehicle. Has pick up and drop off shuttle service. for customers waiting in their lounge. Great looking facility to service one’s vehicle. Has pick up and drop off shuttle service. More
The car was ready quicker than they estimated. The waiting area is huge and neat. The advisor was excellent, he explained everything to me ahead of time. waiting area is huge and neat. The advisor was excellent, he explained everything to me ahead of time. More
I would highly recommended Heritage Honda Bel Air.The I would highly recommended Heritage Honda Bel Air. The staff are very welcoming and professional. A go to for all your service and sale needs!! I would highly recommended Heritage Honda Bel Air. The staff are very welcoming and professional. A go to for all your service and sale needs!! More
Fast , friendly and very helpful. They did more to meet my price. Service was fast and thorough. Even got a no hassle car wash! I was very much impressed with the service attendant and They did more to meet my price. Service was fast and thorough. Even got a no hassle car wash! I was very much impressed with the service attendant and with the salesman. They met my price and then some! More
Oil change and to change the interior light bulb. I went in for oil change and to change interior light bulb. Truck was perfect going in, but came out with check engine light on. I went in for oil change and to change interior light bulb. Truck was perfect going in, but came out with check engine light on. More
37500 Maintenance Service was prompt when entering service bay. Requested service was reviewed, additional service was recommended and reviewed and after service tech i Service was prompt when entering service bay. Requested service was reviewed, additional service was recommended and reviewed and after service tech inspected the vehicle brake replacement was recommended and explained. Service advisor Michael Weatherman assured all service discussed was fully documented and correct, gave me a completion time and arranged a service shuttle to take me home. More
Recall Took my car in for a recall notice. Was able to set up appointment at day and time I needed. Took 2 hours. Picked up when it was done. Service people Took my car in for a recall notice. Was able to set up appointment at day and time I needed. Took 2 hours. Picked up when it was done. Service people so friendly. More