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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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November 04, 2019

Melissa is by far the best employee that’s I’ve had the pleasure to deal with while at Honda. If I could I would only want her to deal with all my transactions and tell everyone I know that comes here to d More

by E. Wilson
Recommend Dealer
Yes
Employees Worked With
Melissa Stillwagon
November 01, 2019

Routine service My service was completed within an hour. The waiting area Included comfortable seating away from the tv for those who wanted to read or work which I a More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan Davis
October 30, 2019

I found the dealership advanced from a technical standpoint and the staff very professional and helpful. The experience was very comfortable as I waited in the customer area and the work was done ti More

by Phoenix Ernie
Recommend Dealer
Yes
Employees Worked With
Keenan Davis- Advisor. He was 5 stars. Excellent employee
October 29, 2019

Very welcoming staff. Superb service. Excellent amenities for customers waiting in their lounge. Great looking facility to service one’s vehicle. Has pick up and drop off shuttle service. More

by Harford County Customer
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman - SERVICE ADVISOR
October 29, 2019

The car was ready quicker than they estimated. The waiting area is huge and neat. The advisor was excellent, he explained everything to me ahead of time. More

by ToddX
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu, Scott Cheuvront
October 28, 2019

I would highly recommended Heritage Honda Bel Air.The I would highly recommended Heritage Honda Bel Air. The staff are very welcoming and professional. A go to for all your service and sale needs!! More

by Aries77
Recommend Dealer
Yes
Employees Worked With
Charles Robbins
October 25, 2019

Fast , friendly and very helpful. They did more to meet my price. Service was fast and thorough. Even got a no hassle car wash! I was very much impressed with the service attendant and More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki, Scott Cheuvront
October 23, 2019

Oil change and to change the interior light bulb. I went in for oil change and to change interior light bulb. Truck was perfect going in, but came out with check engine light on. More

by nomso
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Frankos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Scott Cheuvront, Bridget Alloway
October 23, 2019

37500 Maintenance Service was prompt when entering service bay. Requested service was reviewed, additional service was recommended and reviewed and after service tech i More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
October 22, 2019

Recall Took my car in for a recall notice. Was able to set up appointment at day and time I needed. Took 2 hours. Picked up when it was done. Service people More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget Alloway
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