Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
This dealership is clean and aesthetically pleasing. The waiting areas are extremely nice with charging/working stations. There are plenty of hot and cold drinks to enjoy while you wait. No more smelly and waiting areas are extremely nice with charging/working stations. There are plenty of hot and cold drinks to enjoy while you wait. No more smelly and dirty waiting areas here. More
Staff is very useful in sales or either service.Always Staff is very useful in sales or either service. Always gave appointment when it is required in emergency for any work needs to do, great. Staff is very useful in sales or either service. Always gave appointment when it is required in emergency for any work needs to do, great. More
Very clean environment and employees were both friendly and knowledgeable. They answered all my questions and even helped when I didn’t have questions. Ex.- I was making a cup of coffee and was offered h and knowledgeable. They answered all my questions and even helped when I didn’t have questions. Ex.- I was making a cup of coffee and was offered help before I had a chance to ask (I was about to because I wasn’t familiar with the machine). More
Nick the Service Associate was easy to work with, understand, and was very courteous. Work. Was done when promised, waiting room was comfortable to be in, and car was washed when done. Couldn't ask understand, and was very courteous. Work. Was done when promised, waiting room was comfortable to be in, and car was washed when done. Couldn't ask for more! More
The process was easy to make a service request. Everything about services performed and what will be needed in the future were explained clearly to me. The staff were friendly and timely. Everything about services performed and what will be needed in the future were explained clearly to me. The staff were friendly and timely. More
The service department was very courteous and professional. They got me a new starter and had it installed within two days despite the fact that they had to get the part from an Acura dealer. professional. They got me a new starter and had it installed within two days despite the fact that they had to get the part from an Acura dealer. More
Fantastic customer service. The waiting room is beautiful with coffe/ tea and snacks and makes the wait more bearable. I came on last minute and they took care of me right away. with coffe/ tea and snacks and makes the wait more bearable. I came on last minute and they took care of me right away. More
Excellent service. Took care of everything in a timely manner. Car came back in perfect condition. Appreciate the efficient and professional help. Will recommend to others manner. Car came back in perfect condition. Appreciate the efficient and professional help. Will recommend to others More
Always a pleasure to visit. You are so very nice and helpful. Can’t remember the gentleman I started with but I always am pleased to see Keenan Davis helpful. Can’t remember the gentleman I started with but I always am pleased to see Keenan Davis More