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Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,304 Reviews of Heritage Honda Bel Air - Service Center
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January 07, 2020
Staff is friendly and helpful. The wait time was very good. The new service area is very clean and accommodating.I was impressed by the equipment that measured alignment. I understand it is the only one good. The new service area is very clean and accommodating.I was impressed by the equipment that measured alignment. I understand it is the only one in the state of Maryland. More
by hihopes258
Employees Worked With
Kevin
January 03, 2020
Came in for an oil change, the process was quick and easy. Scott was very helpful and made the process very smooth. Will be using Honda services more often. easy. Scott was very helpful and made the process very smooth. Will be using Honda services more often. More
by Jacobvazquez77
Employees Worked With
Scott Cheuvront
January 02, 2020
Bad service, they can’t fix a small issue. They are just oilchangers, no mecanics. I have my car from over a month in there for a clunking noise, and I pick it up in the same condition. All employees from s oilchangers, no mecanics. I have my car from over a month in there for a clunking noise, and I pick it up in the same condition. All employees from service have carsick and can’t do test drive.....so practically they laughing at me. More
by dragos_ursuleac
Employees Worked With
Service manager
December 31, 2019
As always, Chrissy provides outstanding customer care. I have serviced 6 honda vehicles over the past 25 years and she has always been available and helpful in providing the highest quality of care! have serviced 6 honda vehicles over the past 25 years and she has always been available and helpful in providing the highest quality of care! More
by 4fishlers
Employees Worked With
December 31, 2019
Service was excellent! Chuck Robbins was very helpful and professional. I definitely recommend getting your Honda serviced at this location. Quick and customer oriented. Thank you Chuck! and professional. I definitely recommend getting your Honda serviced at this location. Quick and customer oriented. Thank you Chuck! More
by Bradley79
Employees Worked With
Chuck Robbins
December 31, 2019
Nick did a great job in taking care of my car 60k service and wheel grinding noise issue. Keep me informed of the work being done, the wheel noise issue and coordinated with my extended warranty (CNA). Great and wheel grinding noise issue. Keep me informed of the work being done, the wheel noise issue and coordinated with my extended warranty (CNA). Great job!! 5 stars!!! More
by Ladie Geronimo
Employees Worked With
Nick
December 30, 2019
They were time, efficient, explained things well. They were able to give a time they would be finished and were even finished a bit ahead of schedule. were able to give a time they would be finished and were even finished a bit ahead of schedule. More
by cnelson1958
Employees Worked With
Charles Robbins
December 28, 2019
Nice and very clean waiting area and very good service and very quick service i enjoy coming here for service the people are always courteous and friendly and very quick service i enjoy coming here for service the people are always courteous and friendly More
by Williamp206
Employees Worked With
Scott Cheuvront
December 25, 2019
Honda Service alignment Christina's customer service was great, the service was on promised time ,the new waiting area was nice an comfortable,overall the service was good Christina's customer service was great, the service was on promised time ,the new waiting area was nice an comfortable,overall the service was good More
by Andre Perndreca
Employees Worked With
December 24, 2019
This was my first visit/oil change on my new car that I had purchased from Heritage. Melissa was very nice and very professional. I did not have to wait long and the free car wash was a nice touch. Great j had purchased from Heritage. Melissa was very nice and very professional. I did not have to wait long and the free car wash was a nice touch. Great job! More
by Rachel & Rick
Employees Worked With
Melissa Stillwagon
