Heritage Honda Bel Air - Service Center

An inviting environment for waiting while auto was being serviced. The service agent that I had was attentive and was great at explaining what needed to be done serviced. The service agent that I had was attentive and was great at explaining what needed to be done More

I've moved to Bel Air two months ago. This is my first I've moved to Bel Air two months ago. This is my first visit to this dealer for the service. A good thing I found that I had a positive feeling in t I've moved to Bel Air two months ago. This is my first visit to this dealer for the service. A good thing I found that I had a positive feeling in this dealer. Their service was fast and the people were nice and friendly. More

Quickly diagnosed my vehicle and made the appropriate repairs. Fast, efficient, and professional. Comfortable, large waiting area. Friendly staff. I highly recommend their service department. repairs. Fast, efficient, and professional. Comfortable, large waiting area. Friendly staff. I highly recommend their service department. More

Everyone at Heritage was wonderful. My only complaint is they promised a car wash which was not done. Other than that my interactions with all employees was outstanding. they promised a car wash which was not done. Other than that my interactions with all employees was outstanding. More

Kevin Fitzgerald was great and helpful! He was thorough and asked me logical questions regarding my service visit. He also explained the live updates via the tv screen. and asked me logical questions regarding my service visit. He also explained the live updates via the tv screen. More

Great place but wish the customer service was better advisor tried to sell me service but wouldn’t go through my multi point inspection to tell me what I needed to have done after my visit. I was also p advisor tried to sell me service but wouldn’t go through my multi point inspection to tell me what I needed to have done after my visit. I was also promised a car wash and did not receive one. More

Everyone was very friendly and helpful and they went out of their way to resolve an issue for us in the most cost effective way. We were extremely pleased with the service and it makes us want to be repeat of their way to resolve an issue for us in the most cost effective way. We were extremely pleased with the service and it makes us want to be repeat customers! More

Friendly, made my experience much better this time around with Honda Service. Nick was up front about what my car needed and the cost of the work. He was helpful and had my car ready in a timely manner with Honda Service. Nick was up front about what my car needed and the cost of the work. He was helpful and had my car ready in a timely manner More

Able to get a same day appointment, very efficient service (drop off and service itself). No hassles. Easy communication via text and email. Quick vehicle pick up. service (drop off and service itself). No hassles. Easy communication via text and email. Quick vehicle pick up. More

Service rep provided excellent support on service to our Honda CRV. Service was done well and in a time manner. Cost was reasonable. Thank you Honda CRV. Service was done well and in a time manner. Cost was reasonable. Thank you More