Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,304 Reviews of Heritage Honda Bel Air - Service Center
Sort by
April 21, 2020
15K service Was able to make an appointment that suited my needs. Service completed in a timely manner. Very clean facility during COVID outbreak. Nick reviewe Was able to make an appointment that suited my needs. Service completed in a timely manner. Very clean facility during COVID outbreak. Nick reviewed service before and after. More
by Karen
Employees Worked With
Nicholas Sloan
April 18, 2020
Very friendly, courteous and professional staff and technicians. I was pleased with the quality of service performed and would recommend this dealership to my family and friends. technicians. I was pleased with the quality of service performed and would recommend this dealership to my family and friends. More
by dcstep10
Employees Worked With
Nicholas Sloan
April 17, 2020
Was given ride home promptly/ and was called when car was ready to be picked up . Service man Toni and Christy were excellent!. And driver very professional. ready to be picked up . Service man Toni and Christy were excellent!. And driver very professional. More
by Mic
April 16, 2020
My CRV required a tire repair after I ran over a nail. I dealt with Tony. The Service was efficient, safe and friendly. I am very satisfied. dealt with Tony. The Service was efficient, safe and friendly. I am very satisfied. More
by johngrimesiii
Employees Worked With
Tony. Last name unknown
April 16, 2020
We had a great experience. We were able to make an appointment and get seen right away. As soon as we arrived our Service Advisor came right up to us and helped us. He has always s in and out very qui appointment and get seen right away. As soon as we arrived our Service Advisor came right up to us and helped us. He has always s in and out very quickly. He was super friendly. More
by Allie and Justin Burt
Employees Worked With
Last name: Sloan
April 15, 2020
Very good service and done in timely manor:Service Rep was very nice.Computers were down and was unable to get paperwork.It has only been 1 day, but still have not received paperwork through email. was very nice.Computers were down and was unable to get paperwork.It has only been 1 day, but still have not received paperwork through email. More
by tjimt15
Employees Worked With
Not listed and don’t know name
March 23, 2020
Dealership was very clean and service personnel were very informative and attentive. All my questions were answered and everything done on my car was explained. informative and attentive. All my questions were answered and everything done on my car was explained. More
by SRC
Employees Worked With
Tony Icenroad
March 19, 2020
FriendlyHelpfulHe was very knowledgeable about my car Friendly Helpful He was very knowledgeable about my car service history and looked up past records. Scott ended up saving me money by not repeating Friendly Helpful He was very knowledgeable about my car service history and looked up past records. Scott ended up saving me money by not repeating a service previously done. Very positive personality. More
by Darudd
Employees Worked With
Scott Cheuvront
March 14, 2020
My concerns were taken seriously. They were quickly identified and the problem was efficiently addressed. Service was courteous and professional. There was no wait time from beginning to end. identified and the problem was efficiently addressed. Service was courteous and professional. There was no wait time from beginning to end. More
by cnelson1958
Employees Worked With
Charles Robbins
March 11, 2020
The person that greeted me tried to sell me service that wasn’t needed. Why can’t dealerships be honest and trustworthy! My appointment was handled by Tony Icenroad who seemed to be honest and did not try t wasn’t needed. Why can’t dealerships be honest and trustworthy! My appointment was handled by Tony Icenroad who seemed to be honest and did not try to sell me anything extra. More
by Blnicholson
Employees Worked With
Tony Icenroad
