Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
The service team at Heritage Honda is excellent - in particular Nick Sloan and the team’s manager, Chrissy. They care about the customer - thank you. particular Nick Sloan and the team’s manager, Chrissy. They care about the customer - thank you. More
Fast service I had a punctured tire and the service team took care of the problem immediately! Thank you! All Covid -19 precautions done! The waiting room was clea I had a punctured tire and the service team took care of the problem immediately! Thank you! All Covid -19 precautions done! The waiting room was clean and everyone wore masks and did the social distancing. Made me feel comfortable in that setting! More
CHARLES ROBBINS was GREAT‼️ My husband and I were in and out ... this place is always very clean and everyone is always friendly 🙂 HAPPY CUSTOMERS since 2019 out ... this place is always very clean and everyone is always friendly 🙂 HAPPY CUSTOMERS since 2019 More
The service was very thorough and professional. Tony was helpful and kept me well-informed. I appreciate all the help Heritage Honda provided.Thank you! helpful and kept me well-informed. I appreciate all the help Heritage Honda provided.Thank you! More
Highly Competent Service with a Smile My visits for service went quite well. I needed both routine service and technical evaluation of an unusual oil leak for my 2008 Odyssey and first ser My visits for service went quite well. I needed both routine service and technical evaluation of an unusual oil leak for my 2008 Odyssey and first service for my 2020 Pilot. I was satisfied with each visit: technical details, cost, and attitudes of employees, especially Michael & Tony. I will definitely take my Honda cars back To Heritage Honda Bel Air. More
The dealership was very clean and the people were very friendly. I was running a little late and they were very understanding. My service advisor was very attentive and took his time to listen to everyth friendly. I was running a little late and they were very understanding. My service advisor was very attentive and took his time to listen to everything I said was wrong with my car. He provided me with a time frame to when my car would be out if the diagnose phase and it was spot on. They came and told me exactly what was wrong with my car, explaining in detail and answering all my questions. They did the work, kept me updated and gave me a discount. Of course we all like to save money but the customer service and the communication with me was the best. And after going to another dealership, twice to have them not find the problem, I was very excited to not only have the problem found...but have it fixed in a great manner. Thank you Chuck and staff More
Service technician Nick was fast and efficient. Great service. Will continue to use this dealer and request this technician every time. He is an excellent and friendly employee. service. Will continue to use this dealer and request this technician every time. He is an excellent and friendly employee. More
The phone was answered promptly and courteous. The appointment was made immediately. The work done at the time that it was promised. Overall a good visit. appointment was made immediately. The work done at the time that it was promised. Overall a good visit. More