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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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May 28, 2020

The service team at Heritage Honda is excellent - in particular Nick Sloan and the team’s manager, Chrissy. They care about the customer - thank you. More

by High Flight
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan
May 26, 2020

Fast service I had a punctured tire and the service team took care of the problem immediately! Thank you! All Covid -19 precautions done! The waiting room was clea More

by shirls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
May 28, 2020 -

Heritage Honda Bel Air responded

Hi there, we are very happy to have provided you with such a comfortable experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2020

CHARLES ROBBINS was GREAT‼️ My husband and I were in and out ... this place is always very clean and everyone is always friendly 🙂 HAPPY CUSTOMERS since 2019 More

by ninaedwards79
Recommend Dealer
Yes
Employees Worked With
CHARLES ROBBINS
May 26, 2020 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2020

The service was very thorough and professional. Tony was helpful and kept me well-informed. I appreciate all the help Heritage Honda provided.Thank you! More

by Kaypokrzywa
Recommend Dealer
Yes
Employees Worked With
Tony
May 25, 2020 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 22, 2020

Highly Competent Service with a Smile My visits for service went quite well. I needed both routine service and technical evaluation of an unusual oil leak for my 2008 Odyssey and first ser More

by r.deen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman & Tony
May 25, 2020 -

Heritage Honda Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Bel Air. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 21, 2020

The dealership was very clean and the people were very friendly. I was running a little late and they were very understanding. My service advisor was very attentive and took his time to listen to everyth More

by katsnapz
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
May 25, 2020 -

Heritage Honda Bel Air responded

Katsnapz, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Heritage Honda Bel Air!

May 19, 2020

Service was outstanding. Everything so clean looking. Not so easy to figure out how to respond if one doesn’t have Facebook or google mail. More

by jillmussen
Recommend Dealer
Yes
Employees Worked With
Kevin in service
May 20, 2020 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 19, 2020

Service technician Nick was fast and efficient. Great service. Will continue to use this dealer and request this technician every time. He is an excellent and friendly employee. More

by Burl3357
Recommend Dealer
Yes
Employees Worked With
Nick Becker
May 25, 2020 -

Heritage Honda Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Bel Air. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 18, 2020

Service prompt and car washed. The waiting area has snacks and area to distance while working on laptop or making calls in private. Very pleased. More

by ME
Recommend Dealer
Yes
Employees Worked With
Kevin
May 20, 2020 -

Heritage Honda Bel Air responded

Hi Me, thank you so much for your positive comments about Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2020

The phone was answered promptly and courteous. The appointment was made immediately. The work done at the time that it was promised. Overall a good visit. More

by Gr8fullme
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
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