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Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,304 Reviews of Heritage Honda Bel Air - Service Center
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June 11, 2020
fixed a tire situation created by another tire repair place fixed a tire situation created by another tire repair place fixed a tire situation created by another tire repair place fixed a tire situation created by another tire repair place fixed a tire situation created by another tire repair place More
by richardrosecky
Employees Worked With
Sloan
June 09, 2020
Scott Cheuvront at the service desk was extremely professional and courteous. He recommended work in accordance with the manual and is obviously well versed in the operation and service requirement professional and courteous. He recommended work in accordance with the manual and is obviously well versed in the operation and service requirements of my Ridgeline. The technician (Blaine Peters) reinforced Scott’s recommendations and detailed what was done. Excellent staff and service! More
by Pdlpshr6
June 08, 2020
I visited the dealership yesterday to have my Ridgeline serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my service was completed in a timely manner. More
by bobhowdoyoulikemenow
June 04, 2020
I made appointment before arrival. Customer representative met me immediately upon arrival. The services were completed in a timely manner. The 27 points were checked and provided status. representative met me immediately upon arrival. The services were completed in a timely manner. The 27 points were checked and provided status. More
by jenchew
Employees Worked With
Charles
June 03, 2020
They were very friendly and accommodating. I was in for my first oil change since purchasing my vehicle from them and they were awesome to deal with my first oil change since purchasing my vehicle from them and they were awesome to deal with More
by Sheri.cochran
Employees Worked With
Tony icenroad , Scott Cheuvront
June 03, 2020
Oil Change Very Good service. No problems. Handled in a good time. Ssrvice manager is very nice and friendly. We would come back for more service in the future, Very Good service. No problems. Handled in a good time. Ssrvice manager is very nice and friendly. We would come back for more service in the future, More
by charles
Employees Worked With
Scott Cheuvront
June 02, 2020
The mechanical service was good, and on time. Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the reta Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the retailer & force them to actually do the job they were paid to do. More
by James
May 30, 2020
Fast efficient service, I would definitely recommend. Chuck was very polite and professional, best customer service ever. He was helpful & understanding. I’m very appreciative. Chuck was very polite and professional, best customer service ever. He was helpful & understanding. I’m very appreciative. More
by hill.tiffany93
Employees Worked With
Chuck Robbins
May 29, 2020
Christina is "customer service". If you want the best service ever and to feel appreciated, respected and a priority, you want Chrissy. I purchased my 2nd odyssey because of Chrissy. Customer service is service ever and to feel appreciated, respected and a priority, you want Chrissy. I purchased my 2nd odyssey because of Chrissy. Customer service is at is finest is Chrissy! Let's not forget the mechanics, Blaine is the BEST! More
by Lovemyhona
May 28, 2020
Felt safe during this COVID-19 pandemic while getting service on my Honda. Car wash questionable/poor...did not dry, front bumper not cleaned. Left my display in oil change 100. Took me forever to get it service on my Honda. Car wash questionable/poor...did not dry, front bumper not cleaned. Left my display in oil change 100. Took me forever to get it back to my settings. More
by marybostic738
Employees Worked With
Tony Icenroad 5 stars
