Heritage Honda Bel Air - Service Center

The service department at this facility is absolutely top notch! They are fast, the facility is clean, and they go above and beyond the call of duty to help and to ensure your satisfaction! Can't speak eno notch! They are fast, the facility is clean, and they go above and beyond the call of duty to help and to ensure your satisfaction! Can't speak enough praise about Nick Sloane and the rest of the service department! More

Heritage Honda service writer Michael Weatherman and the service team completed the update on my 2020 Passport Elite per the recent recall. When I told Michael that I needed to wait for my vehicle at the de service team completed the update on my 2020 Passport Elite per the recent recall. When I told Michael that I needed to wait for my vehicle at the dealership during the update, he cautioned me that they were extremely busy and that it may take 1 1/2 hours or more. He said he would do his best to get it done as quickly as possible. True to his word, the work was completed in less than an hour. Found my service writer for my new vehicle. Thanks Michael! More

Always have a pleasant experience when needing the service dept. This was a basic maintenance appt and went quicker than expected. Nick was super friendly and the crew did a Great job as always. service dept. This was a basic maintenance appt and went quicker than expected. Nick was super friendly and the crew did a Great job as always. More

Charged me $29.95 wash & vac; wash suppose to be free. Other than floors did not appear to be done.Quoted price $19.95. Oil change & tire rotation fine. Contacted manager by email yet to hear back. Other than floors did not appear to be done.Quoted price $19.95. Oil change & tire rotation fine. Contacted manager by email yet to hear back. More

The customer service was great! The prices were great! Chuck Robbins made my first visit amazing! It was an easy visit. My car was ready in less than an hour! It went better than expected. Thank you so mu Chuck Robbins made my first visit amazing! It was an easy visit. My car was ready in less than an hour! It went better than expected. Thank you so much! I’ll be back soon! More

Friendly staff, socially distanced waiting area with everyone wearing masks, plenty of hand sanitizer. Complementary car wash! Thanks for the excellent and safe service. 5 stars everyone wearing masks, plenty of hand sanitizer. Complementary car wash! Thanks for the excellent and safe service. 5 stars More

The service dept addressed all my concerns and were honest and straightforward. They did not try to sell me unnecessary services. The online scheduling process was easy. honest and straightforward. They did not try to sell me unnecessary services. The online scheduling process was easy. More

Very pleased with service today. First visit to the new service center. Courteous and polite service rep. Masks worn by everyone. Worked with Nick Sloan. He was great service center. Courteous and polite service rep. Masks worn by everyone. Worked with Nick Sloan. He was great More

Tony was friendly and very helpful. He tried every way he can to get me the best discount and my car fix in time for my trip. Thank you Tony. can to get me the best discount and my car fix in time for my trip. Thank you Tony. More

Mike from Honda Heritage Service center was great- he explained some of the electrical intricacies of my accord which I was unaware of- when my low tire pressure alert appeared on my dashboard after I ha explained some of the electrical intricacies of my accord which I was unaware of- when my low tire pressure alert appeared on my dashboard after I had left the service center, I returned to the service area and he took care of it immediately- I found Mike to be sincere and trustworthy which is very appreciated! More