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Heritage Honda Bel Air - Service Center
Fallston, MD
1,306 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,306 Reviews of Heritage Honda Bel Air - Service Center
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September 17, 2020
My Honda service rep was very thorou and knowledgeable. He explained everything to be done to my satisfaction. The whole process was stress free and enjoyable. He explained everything to be done to my satisfaction. The whole process was stress free and enjoyable. More
by foxy1l
Employees Worked With
Tony Icenroad
September 14, 2020
The staff is professional! The telephones are answered promptly and your reason for calling is treated as a priority. Tony provided outstanding service. Awesome Dealership promptly and your reason for calling is treated as a priority. Tony provided outstanding service. Awesome Dealership More
by Panderson014
Employees Worked With
Tony Icenroad
September 14, 2020
The employees there are always pleasant. With an appointment you can be assured of a short wait. And I love that the tv is tuned to the Home and Garden channel. appointment you can be assured of a short wait. And I love that the tv is tuned to the Home and Garden channel. More
by Greentoy1201
Employees Worked With
Scott Cheuvront
September 11, 2020
Tony greeted upon arrival and quickly checked in my vehicle. He also showed me the monitor showing the computer data collected upon my entry to service area. Data showed suspension in good order and re vehicle. He also showed me the monitor showing the computer data collected upon my entry to service area. Data showed suspension in good order and reason for service. More
by Jul
Employees Worked With
Tony Icenroad
September 09, 2020
Great service advisor Charles Robbins .Service on my 2019 CRV was done quickly and the new customer waiting area is very nice. Did not purchase my Honda from Heritage Honda but will definitely go back for an CRV was done quickly and the new customer waiting area is very nice. Did not purchase my Honda from Heritage Honda but will definitely go back for any service needs. More
by ac61748
Employees Worked With
Charles Robbins
September 09, 2020
Very easy to get maintenance service on my 2014 Honda Civic. I used the courtesy ride to and from the dealership and the drivers were courteous and followed COVD precautions. Civic. I used the courtesy ride to and from the dealership and the drivers were courteous and followed COVD precautions. More
by susie
Employees Worked With
Michael Weatherman
September 07, 2020
Wait time was minimal. The facility was sanitized when ever some exited the building. Comfortable, clean, pleasant, spacious. You could sit and read or whatever in peace. ever some exited the building. Comfortable, clean, pleasant, spacious. You could sit and read or whatever in peace. More
by Chocolate Doll
Employees Worked With
Chuck, Nick
September 04, 2020
Heritage handled all aspects of the repair and giving information for the insurance company in a professional and courteous manner We also appreciated the shuttle service since we did not have a way to information for the insurance company in a professional and courteous manner We also appreciated the shuttle service since we did not have a way to get back home or pick up the vehicle. We definitely would recommend Heritage Honda Bel Air for purchasing and repair service. More
by eijstew
September 04, 2020
I’ve been using this dealership for years, first with my 2013 Accord and now with my 2018 Accord. Went again yesterday for a oil change and was in and out in hardly anytime at all. It was a seamless experie 2013 Accord and now with my 2018 Accord. Went again yesterday for a oil change and was in and out in hardly anytime at all. It was a seamless experience. More
by Beachcouple
Employees Worked With
Becky Lind
