Back

Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

Sort by
October 02, 2020

Dealt with Micheal Weatherman, he helped me get through all the issues I had, found good prices for parts and was fantastic to deal with. Would not hesitate to work with him again. More

by twotailedkit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
Oct 07, 2020 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oct 07, 2020 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2020

Was skeptical that drive thru kept showing diff tire tread and whether or not i need alignment. They drove it thru both sides 4 times. I have brand new tires less than 100 miles on them. What if i spe More

by Salvi.lucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky lind
Oct 07, 2020 -

Heritage Honda Bel Air responded

Hi Salvi. At Heritage Honda Bel Air, we take pride in providing all customers with transparent, honest, and reliable service, and we apologize for your less than positive experience as this is not our way of doing business at any of our MileOne stores. Our Service Manager, Chrissy Frankos, would like to learn about your experience in more detail. At your earliest convenience, please contact Chrissy directly at 410.698.0060 or cfrankos@mileone.com so that we may restore your faith in Heritage Honda Bel Air and ensure your next experience is consistent with the high standards that match our reputation. We look forward to speaking with you soon.

September 30, 2020

My last visit at heritage honda with Tony was great , his customers service is perfect, and really cares about customer, Fast , friendly, overall for honda would recommend More

by Tae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 01, 2020 -

Heritage Honda Bel Air responded

Tae, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Safe travels!

September 30, 2020

You have a good customer service. All my inquiries had been answered. Shout out to Nick who help us with my tire and windshield problem. Puncture tire replaced. Thanks a lot. The young lady at receiving b More

by jakeormita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan
Oct 01, 2020 -

Heritage Honda Bel Air responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Have a wonderful day!

September 30, 2020

The employees are very friendly and professional. Car serviced as promised. Nick was super. He kept me informed about the service to my Honda. Thanks. More

by Marilyn 211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan, service dept
Oct 01, 2020 -

Heritage Honda Bel Air responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful! We want all our guests to feel this way when leaving our dealership! Have a wonderful day!

September 29, 2020

I always get great service here and they give me me a coupon to use with my service. Staff is friendly and the shop is always clean. More

by babedg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
Oct 01, 2020 -

Heritage Honda Bel Air responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2020

Service team was very informative keeping me up to date with repairs needed. My vehicle was done in a timely fashion. Would recommend highly for service. More

by krismas1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cheuvront, Bridget Alloway
Sep 28, 2020 -

Heritage Honda Bel Air responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2020

Great dealership with fast and professional service. Buying from Heritage was the best decision I have made in a while. Nick Becker is always the best mechanic. I always request him. More

by Burl3357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Becker
Sep 28, 2020 -

Heritage Honda Bel Air responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

September 22, 2020

Pleasant staff ; service finished when stated ; complimentary car wash/nice.Clean nice waiting area with TV. Brought my own reading material but could extra magazines. Thanks More

by Haydk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget Alloway
Sep 24, 2020 -

Heritage Honda Bel Air responded

Hello, thank you for your kind words and this wonderful review! We want all our guests to feel this way when leaving our dealership! Take care!

September 21, 2020

Mr Icenroad was friendly and professional, finding some discounts from my sales contract which had yet to be utilized. He applied these discounts which was greatly appreciated. More

by mugwumpspec
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Sep 24, 2020 -

Heritage Honda Bel Air responded

Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

...
54
...