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Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

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October 20, 2020

Excellent service, great staff , Mike Weatherman has his stuff together. Very knowledgeable advisor, knows his Honda’s, very pleased with his skills and advice. Thank you Mike. More

by Bill Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Oct 23, 2020 -

Heritage Honda Bel Air responded

Bill, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you have a great day!

October 20, 2020

The room was very clean did not have to wait long for work to be done. Waiting area was filled with coffee and snacks if wanted. Rest room was very clean. More

by Natureboy193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki, Scott Cheuvront
Oct 23, 2020 -

Heritage Honda Bel Air responded

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Honda Bel Air

October 19, 2020

Nick was really helpful and friendly. He was knowledgeable about the service, my vehicle and pricing. It was easy to get an appointment and I was out within an hour. More

by LeeLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 23, 2020 -

Heritage Honda Bel Air responded

Leelee, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service! Have a good day.

October 16, 2020

Tony was great to work with and had me in and out in no time! He answered all my questions. I will be asking for Tony in my next visit. More

by ccstallard11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Oct 26, 2020 -

Heritage Honda Bel Air responded

Hello! Thank you for your feedback. We're thrilled you found Tony and our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2020

We bought her a Honda Add this dealership to years ago every time we go to this dealer the experience is always the same upbeat 100% positivity great people great service I would highly recommend buying y More

by Tcbhall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cheuvront, Bridget Alloway
Jan 29, 2021 -

Heritage Honda Bel Air responded

Tcbhall, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 12, 2020

I came into the express service bay and was promptly greeted and led to service desk. Service advisor was pleasant and polite and clearly described service options. More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 14, 2020 -

Heritage Honda Bel Air responded

Pablo, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air! Take care!

October 10, 2020

Everyone is nice. Efficient. Nice clean large waiting rooms with coffee or tea offered. Clean restrooms. Do need more parking for customers. Staff gets right on your problem and takes care of it More

by donna.east
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 14, 2020 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2020

My scheduled appointment was kept as promised! My customer service representative (he had a mask 😷)made sure I was adequately informed about needed car maintenance. More

by Blackprl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
Oct 14, 2020 -

Heritage Honda Bel Air responded

Hello, it's experiences like yours that really keep us motivated! Thanks for taking the time to leave a review. Have a wonderful day!

October 08, 2020

Friendly courteous knowledge honesty and best of all A SMILE 😀😀I have bought 5 cars from the dealer and will continue to buy from them in the future More

by Bobbyduong63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cheuvront, Bridget Alloway
Oct 14, 2020 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you're ever in need of more help, please let us know! Take care!

October 08, 2020

I had excellent service and customer service! I worked with Tony and he was friendly and positive! I will continue to go back for my services:) More

by landamdesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 14, 2020 -

Heritage Honda Bel Air responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you! Safe travels!

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