Heritage Honda Bel Air - Service Center

Nick was really helpful and friendly. He was knowledgeable about the service, my vehicle and pricing. It was easy to get an appointment and I was out within an hour. knowledgeable about the service, my vehicle and pricing. It was easy to get an appointment and I was out within an hour. More

Tony was great to work with and had me in and out in no time! He answered all my questions. I will be asking for Tony in my next visit. time! He answered all my questions. I will be asking for Tony in my next visit. More

We bought her a Honda Add this dealership to years ago every time we go to this dealer the experience is always the same upbeat 100% positivity great people great service I would highly recommend buying y every time we go to this dealer the experience is always the same upbeat 100% positivity great people great service I would highly recommend buying your next Honda from this dealer More

I came into the express service bay and was promptly greeted and led to service desk. Service advisor was pleasant and polite and clearly described service options. greeted and led to service desk. Service advisor was pleasant and polite and clearly described service options. More

Everyone is nice. Efficient. Nice clean large waiting rooms with coffee or tea offered. Clean restrooms. Do need more parking for customers. Staff gets right on your problem and takes care of it rooms with coffee or tea offered. Clean restrooms. Do need more parking for customers. Staff gets right on your problem and takes care of it More

My scheduled appointment was kept as promised! My customer service representative (he had a mask 😷)made sure I was adequately informed about needed car maintenance. customer service representative (he had a mask 😷)made sure I was adequately informed about needed car maintenance. More

Friendly courteous knowledge honesty and best of all A SMILE 😀😀I have bought 5 cars from the dealer and will continue to buy from them in the future SMILE 😀😀I have bought 5 cars from the dealer and will continue to buy from them in the future More

I had excellent service and customer service! I worked with Tony and he was friendly and positive! I will continue to go back for my services:) with Tony and he was friendly and positive! I will continue to go back for my services:) More

Dealt with Micheal Weatherman, he helped me get through all the issues I had, found good prices for parts and was fantastic to deal with. Would not hesitate to work with him again. all the issues I had, found good prices for parts and was fantastic to deal with. Would not hesitate to work with him again. More

Was skeptical that drive thru kept showing diff tire tread and whether or not i need alignment. They drove it thru both sides 4 times. I have brand new tires less than 100 miles on them. What if i spe tread and whether or not i need alignment. They drove it thru both sides 4 times. I have brand new tires less than 100 miles on them. What if i spend $89 on alignment and I bet it comes up crazy when i drive thru afterwards? Then what do I get a refund? I asked for tire pressure check and today my indicator light came on first time since i have owned the car. Do u think they said they did it and really did not. Also car wash was verY mediocre. Waited all these years for their machine To be fixed and then installed and I swore I would get one since the first years I couldn't have one. Will have to go back tomorrow to see about that indictor light. Oil change took over 1 1/2 hour WITH an appointment. This was their expressService. How long if I did not have appt. ? More