Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
Service wasn’t easily scheduled on-line. Upon arrival I was immediately greeted by Service Advisor Nick Sloan. Service was efficient. The waiting area was clean, spacious, and comfortable. was immediately greeted by Service Advisor Nick Sloan. Service was efficient. The waiting area was clean, spacious, and comfortable. More
Excellent service. Staff was very polite and friendly. Our service tech, Joe Kelly, kept us updated throughout the process. We trust the work done by the Honda service department. Our service tech, Joe Kelly, kept us updated throughout the process. We trust the work done by the Honda service department. More
Terribly disappointed that Heritage Honda did not provide a first complimentary oil change for our new Honda HRV we bought off of your showroom floor! This is our sixth Honda in a row and the third one bough a first complimentary oil change for our new Honda HRV we bought off of your showroom floor! This is our sixth Honda in a row and the third one bought at Heritage Honda. What a disappointment! More
Returned for service . Tony was professional and polite . Nick Becker was professional, informative, and customer oriented . He is an asset to your team . Thank you Nick Becker was professional, informative, and customer oriented . He is an asset to your team . Thank you More
In my opinion Mr. Weatherman represented your company exceptionally well. He was very pleasurable & great to talk too. I mentioned to him that my low tire light would not go out, although I was putt exceptionally well. He was very pleasurable & great to talk too. I mentioned to him that my low tire light would not go out, although I was putting air in the tires. When I got into the car to leave, the light was off/out. Obviously I was putting the wrong amt of air in tired.He listened! More
Michael Weatherman explained everything thoroughly and gave us great service at the Bel Air location. I highly recommend other Honda owners to have their vehicles serviced here. gave us great service at the Bel Air location. I highly recommend other Honda owners to have their vehicles serviced here. More
My service advisor Michael, was super friendly and helpful. Even with it being 7:30 in the morning. He made the process of waiting for my car easier than expected and his friendly demeanor and persona helpful. Even with it being 7:30 in the morning. He made the process of waiting for my car easier than expected and his friendly demeanor and personality made it that much better. The waiting area was super clean and I had access to everything I may have needed during my visit. More
Excellent service, great staff , Mike Weatherman has his stuff together. Very knowledgeable advisor, knows his Honda’s, very pleased with his skills and advice. Thank you Mike. stuff together. Very knowledgeable advisor, knows his Honda’s, very pleased with his skills and advice. Thank you Mike. More
The room was very clean did not have to wait long for work to be done. Waiting area was filled with coffee and snacks if wanted. Rest room was very clean. work to be done. Waiting area was filled with coffee and snacks if wanted. Rest room was very clean. More