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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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September 01, 2023

Tony was extremely helpful and pleasant to deal with as always. He is super responsive, keeps the process easy, and makes you feel like safe that you are being taken care of with your best interests in min More

by anthonydoraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Sep 05, 2023 -

Heritage Honda Bel Air responded

Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2023

Excellent service from start to finish, the mechanic was determined to figure out the problem and fix it! More

by Geblethen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Newcomer
Jul 28, 2023 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 27, 2023

Julie was wonderful with me helped me out I am very appreciative of her helpfulness More

by Hcote17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie ament
Jun 29, 2023 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2023

My service advisor, Tony I, was very helpful and knowledgeable. He kept me informed throughout the repair and went the extra mile to get things covered under my warranty. Thank you, Tony! More

by Service Customer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jun 29, 2023 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 19, 2023

Great service and very friendly and knowledgeable staff. Julie was extremely knowledgeable and helpful with the whole transaction. More

by richsealover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Jun 21, 2023 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Safe travels!

June 13, 2023

Tony the manager has treated me in my car wonderfully! I'm very pleased. I think all the problems I had are going to be fixed More

by beth.hewett
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 17, 2023 -

Heritage Honda Bel Air responded

Hi Beth, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2023

I went to Get my car serviced this past Friday 6/9. Mr Tony Icenroad was awesome! He takes great care of me and my car and he never fails to disappoint. He’s always kind, polite and can answer every qu More

by jaharicarmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony,Icenroad
Jun 19, 2023 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2023

Awesome customer service, very personable down to earth people. Keep you up to date on the status of your vehicle More

by Seanpeterson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Jun 13, 2023 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 09, 2023

Nick worked us in on a holiday weekend and finished it up by 5 pm. It was the best experience for a car repair I could ask for. I will defiantly be back for any service and possibly a new car. Thanks so ver More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick sloan
Jun 12, 2023 -

Heritage Honda Bel Air responded

Hello Barry, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2023

Tony was great very nice and professional. Will ask for him on future visit to dealer More

by fredporcella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jun 05, 2023 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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