Heritage Honda Bel Air - Service Center
Fallston, MD
1,306 Reviews of Heritage Honda Bel Air - Service Center
The service provided by Michael Weatherman at Heritage Honda in Bel Air Maryland was very prompt, polite, and efficient. It is a very pleasant experience to have my vehicle serviced there. Honda in Bel Air Maryland was very prompt, polite, and efficient. It is a very pleasant experience to have my vehicle serviced there. More
Great customer service and the overall facility was very clean and maintained. The waiting room area is very nice and has pretty much all of the amenities to keep you wanting to come back for services- (e. clean and maintained. The waiting room area is very nice and has pretty much all of the amenities to keep you wanting to come back for services- (e.g- coffee, bottles of water, WiFi, tv’s, comfortable chairs, etc.). More
Very positive experience while dealing with a friendly and professional staff. Cost was a bit more than anticipated but Tony was able to apply some coupons to soften the bottom line. Very attentive and professional staff. Cost was a bit more than anticipated but Tony was able to apply some coupons to soften the bottom line. Very attentive and customer focused...this location will be my dealer of choice... More
Always have a great experience. Service advisor was helpful with suggestions for service but not “pushy” . Estimated wait time for service provided was accurate. I really don’t go to any other dea helpful with suggestions for service but not “pushy” . Estimated wait time for service provided was accurate. I really don’t go to any other dealer for service More
Heritage Honda provides excellent service and treats you like family. Becky Lind thank you for taking the time to explain the services that were done. like family. Becky Lind thank you for taking the time to explain the services that were done. More
Have always taken our Honda Pilot for service. 5 years since purchased there.. This time I was provided a long list of repairs needed. This turned out not to be correct. Can't trust dealer any longer. Re since purchased there.. This time I was provided a long list of repairs needed. This turned out not to be correct. Can't trust dealer any longer. Regarding rear brakes. More
Very efficient and extremely helpful! Will continue to get my Honda Fir serviced their. I was dealing with a family emergency but needed to get the repair service. Once the part arrived I came in and felt get my Honda Fir serviced their. I was dealing with a family emergency but needed to get the repair service. Once the part arrived I came in and felt like I was treated with priority. More
Took my wife's new Passport to get roof rack installed. They did a great job. Chrissy and Chuck were great to work with. We have been taking our Hondas there for 17 years and always get great customer ser They did a great job. Chrissy and Chuck were great to work with. We have been taking our Hondas there for 17 years and always get great customer service. Staff is friendly and professional. And during covid they have put additional safety precautions in place to keep everyone safe. More
Car was due for 7500 miles maintenance. Returned to Heritage Bel Air to have the service completed. Nick was my contact during the maintenance. I am happy with the service and it was performed in a ti Heritage Bel Air to have the service completed. Nick was my contact during the maintenance. I am happy with the service and it was performed in a timely manner . More