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Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,304 Reviews of Heritage Honda Bel Air - Service Center
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December 16, 2020
Nicholas Sloan who greeted me when I arrived in the Service area, was very courteous, has a great attitude with customers. He also explained how long the service would take . Highly recommend Heritage Service area, was very courteous, has a great attitude with customers. He also explained how long the service would take . Highly recommend Heritage Honda in Bel Air. More
by Honda 2017
Employees Worked With
Nicholas Sloan
December 16, 2020
Courteous and friendly service personnel. Helpful call back when work was completed. Easy payment procedure. Dent and paint damage inpassenger door restored to nearly new. back when work was completed. Easy payment procedure. Dent and paint damage inpassenger door restored to nearly new. More
by dlhelm44
Employees Worked With
Becky, Mike Dowdy
December 14, 2020
This place always does a fantastic job. They never try to sell me services I don’t need. Nick has taken care of me several times and does an amazing job! sell me services I don’t need. Nick has taken care of me several times and does an amazing job! More
by Jrollinger
Employees Worked With
Nick, Service Adviser
December 12, 2020
Very good, friendly, timely. Mike took time to explain the process since this was my first service visit. 😃 I think this survey could be more user friendly. 🙁 the process since this was my first service visit. 😃 I think this survey could be more user friendly. 🙁 More
by Seth
Employees Worked With
Mike, Mike Ballard
December 10, 2020
Tony Icenroad was absolutely great. Took care of my oil change and recalls. Helped me with a shuttle ride. He was A+ and the overall experience was great. change and recalls. Helped me with a shuttle ride. He was A+ and the overall experience was great. More
by Ron
Employees Worked With
Tony Icenroad
December 10, 2020
This Is my 2nd Honda I purchased from them. They were horrible years ago but have improved 100%. Nick in service is awesome. I bought a New Honda Ridgeline. horrible years ago but have improved 100%. Nick in service is awesome. I bought a New Honda Ridgeline. More
by Honda Buyer
Employees Worked With
Nick
December 09, 2020
Service was professional and courteous. I was glad to have had the opportunity to get to your location. Precautions in this time of covid were most impressive. have had the opportunity to get to your location. Precautions in this time of covid were most impressive. More
by frankh1228
Employees Worked With
Chuck
December 08, 2020
The service provided by Michael Weatherman at Heritage Honda in Bel Air Maryland was very prompt, polite, and efficient. It is a very pleasant experience to have my vehicle serviced there. Honda in Bel Air Maryland was very prompt, polite, and efficient. It is a very pleasant experience to have my vehicle serviced there. More
by BarryWSr
December 04, 2020
Great customer service and the overall facility was very clean and maintained. The waiting room area is very nice and has pretty much all of the amenities to keep you wanting to come back for services- (e. clean and maintained. The waiting room area is very nice and has pretty much all of the amenities to keep you wanting to come back for services- (e.g- coffee, bottles of water, WiFi, tv’s, comfortable chairs, etc.). More
by dupilka1
