Heritage Honda Bel Air - Service Center

Tony has been excellent with my visits and handles everything professionally and explains all the details out for me. He is great with working with my extended warranty company to get all my repairs c everything professionally and explains all the details out for me. He is great with working with my extended warranty company to get all my repairs covered. More

I went in for a recall of my airbags and a 95k tuneup. I was told both of my front compliance bushings were both broken and it would be $1098 to fix. I did a search and found out the 2009-2014 had an extend was told both of my front compliance bushings were both broken and it would be $1098 to fix. I did a search and found out the 2009-2014 had an extended warranty of 7 years assuming due to faulty parts. This should have been known. Has I not looked o would have paid it and maybe they would have also been reimbursed from Honda as well. They work for Honda and this was from 2017 I believe so I’d think they would know. I wonder how many others paid for this and didn’t know any better. My price went up to $2076 with steeling wheel fluid, the 95k service and the replacement of front compliance bushings. Then down to $761.13. That’s a total of $1314.87 not $1098 so not sure where all the price fluctuations come in at??? More

I can always count on great customer service.... I absolutely love this dealership! I will continue to purchase vehicles and have them serviced at Bel Air Honda! absolutely love this dealership! I will continue to purchase vehicles and have them serviced at Bel Air Honda! More

The person who took my call to schedule the service was super nice abd patient. My car was taken to the express service lane as soon as I got there at my appointment time. A detailed list of services done super nice abd patient. My car was taken to the express service lane as soon as I got there at my appointment time. A detailed list of services done on my car and recommended services to be done was given at the end. People were very nice and friendly! More

As always, my experience was fantastic. Chuck was wonderful. He was professional, friendly and took the time to assure me how the work was done. wonderful. He was professional, friendly and took the time to assure me how the work was done. More

Tony was extremely helpful and kind. He bent over backwards to ensure my vehicle was serviced properly. I’ll definitely be calling him for future service needs. backwards to ensure my vehicle was serviced properly. I’ll definitely be calling him for future service needs. More

The service writer Chuck was very friendly and efficient. He was a pleasure to deal with.Thanks Honda for hiring quality people. I will definitely be back! He was a pleasure to deal with.Thanks Honda for hiring quality people. I will definitely be back! More

Very friendly and organized visit for my scheduled service. Chuck explained the work that was to be performed and was very helpful with my visit. service. Chuck explained the work that was to be performed and was very helpful with my visit. More

My service advisor Nicholas Sloan was excellent. He was pleasant and listened to what I had to say. He suggested only the services I needed. Service was quick on a busy Saturday. I would highly recomme pleasant and listened to what I had to say. He suggested only the services I needed. Service was quick on a busy Saturday. I would highly recommend this repair facility. More

Nick in service was very helpful. The other service man and woman were very nice and easy to work with and would come back again and woman were very nice and easy to work with and would come back again More