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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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January 27, 2021

I’ve been a customer 20 + yrs. Julia was excellent with I’ve been a customer 20 + yrs. Julia was excellent with her patients and communication with me. She worked with me also on the price. Thank you More

by Karlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Jan 29, 2021 -

Heritage Honda Bel Air responded

Hi Karlos, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

January 26, 2021

Friendly, fast and reliable service. Tony met the required time frame for which the vehicle was to be serviced. Thanks for your speedy and friendly service. More

by Derek R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jan 27, 2021 -

Heritage Honda Bel Air responded

Hi Derek, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 22, 2021

I was there for service on 1/15/21. Every employee I came in contact with was very helpful, knowledgeable and kind. Tony in the service dept. was fantastic. More

by cathydvaldivia3539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Bridget Alloway
Jan 25, 2021 -

Heritage Honda Bel Air responded

Hello, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2021

Your service department is top notch! Becky and Daniel are the best. Even though I’m a Ford person your service department is the best. Very professional and courtesy. I plan on using your service for now More

by missiew59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Becky Lind and Daniel Ingrao
Jan 22, 2021 -

Heritage Honda Bel Air responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

January 20, 2021

Heritage Honda Bel Air is hand down the best dealership and car service facility that I have EVER been to. I had the pleasure of working with Becky for my second service inspection and she (as well as othe More

by Brianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky - Belair, MD Location
Jan 22, 2021 -

Heritage Honda Bel Air responded

We appreciate your response to our staff’s outstanding service! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

January 15, 2021

100%. Satisfied. Always a great experience with Mike Weatherman when I bring my car in for service!! His is always friendly, and has my car ready in an timely matter. More

by Colleen.raborg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Jan 19, 2021 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

January 14, 2021

Everything went smooth and my car was done when they said it would be. Everyone was nice and professional. They did the 15000 mile check up. More

by linda2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Jan 16, 2021 -

Heritage Honda Bel Air responded

Hi, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 16, 2021 -

linda2004 responded

Excellent service Thank you again for all your help.

January 14, 2021

Bel air Honda did a great job diagnosing my problem I'm figuring out the next steps to get my car back in perfect order. it was all washed and beautiful when I picked it up. We'll go again to visit them More

by Honda lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Heritage Honda Bel Air responded

Hi, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2021

Always a pleasure to work with your staff in the service department! They are pleasant, helpful and very easy to deal with. Will definitely continue to have my vehicle serviced there. More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jan 14, 2021 -

Heritage Honda Bel Air responded

Ruthie, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

January 08, 2021

Service was for a honda BCM recall. The entire process took less than one hour. Service advisor Becky kept me informed every step up the way. More

by fjpthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
Jan 11, 2021 -

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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