Back

Heritage Honda Bel Air - Service Center

Fallston, MD

4.9
1,306 Reviews

1,306 Reviews of Heritage Honda Bel Air - Service Center

Sort by
March 17, 2021

I can’t say enough about the service I received from Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routi More

by Robin15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Icenroad
Mar 19, 2021 -

Heritage Honda Bel Air responded

Hello, we're happy Toni and our team always take such great care of you. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

March 15, 2021

She is very helpful and patience. And she provided lots of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will g More

by Anniewu.home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Mar 16, 2021 -

Heritage Honda Bel Air responded

Hello, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Have a great day!

March 12, 2021

Efficient, Fast. Fairly close to my home. Nice workers. Too many words. Good, good, good, good, good, good, good good, good, good,good, good,good More

by mfreeland5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament, Chuck Robbins
Mar 13, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2021

Nick is always a pleasure to work with! Got me in and out quickly and always world class service. Explains everything clearly and keeps the customer first. Thanks Nick! More

by Sbitzey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Mar 11, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for taking the time to leave a review for us at Heritage Honda Bel Air. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 08, 2021

I received a safety recall for my 2014 Accord. I contacted my local dealership and scheduled a service appointment. I’m very pleased with the customer service I received. Tony I. is very pleasan More

by Engl1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Mar 10, 2021 -

Heritage Honda Bel Air responded

Thank you so much for your positive comments about Heritage Honda Bel Air! Please don't hesitate to reach out to us if there's anything more we can do!

March 05, 2021

Staff is friendly but when they won’t call you back it’s Very aggravating. I asked for my windshield wipers to be replaced. They did not replace the back one. My radio didn’t work I had to call and have th More

by deniseert73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Alloway
Mar 08, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to leave your honest feedback. Please give us a call or stop by to discuss your experience further. We are always happy to help.

March 05, 2021

Great people and great service! Nick Sloan is my service advisor and always gets everything taken care of. Purchased two Hondas here and will probably get another one day! More

by JPDrums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Grossma, Mike Dowdy, Bridget Alloway, . .
Mar 08, 2021 -

Heritage Honda Bel Air responded

Thank you for your support! We're happy we could help. If you have any further questions, please don't hesitate to reach out!

March 05, 2021

The car was ready ahead of schedule and the service writer was extremely easy to work with. I was happy that they didn’t try to sell me additional service. More

by Blnicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Mar 08, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2021

Had good service during my last visit. Tony Icenroad explained what needed to be done and I told him what was wrong. Are vehicle was repaired. More

by lmacleod6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Icenrod
Mar 08, 2021 -

Heritage Honda Bel Air responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2021

Provided cirdial professional excellent service. Arrived early and was taken in immediately.All details of what services will be provided for review. Estimated time was much shorter than stated. Waiting are More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ballard
Mar 08, 2021 -

Heritage Honda Bel Air responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please don't hesitate to reach out!

...
43
...