Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
Efficient, Fast. Fairly close to my home. Nice workers. Too many words. Good, good, good, good, good, good, good good, good, good,good, good,good Too many words. Good, good, good, good, good, good, good good, good, good,good, good,good More
Nick is always a pleasure to work with! Got me in and out quickly and always world class service. Explains everything clearly and keeps the customer first. Thanks Nick! quickly and always world class service. Explains everything clearly and keeps the customer first. Thanks Nick! More
I received a safety recall for my 2014 Accord. I contacted my local dealership and scheduled a service appointment. I’m very pleased with the customer service I received. Tony I. is very pleasan contacted my local dealership and scheduled a service appointment. I’m very pleased with the customer service I received. Tony I. is very pleasant and professional. I recommend this service dept. to anyone for future service. More
Great people and great service! Nick Sloan is my service advisor and always gets everything taken care of. Purchased two Hondas here and will probably get another one day! advisor and always gets everything taken care of. Purchased two Hondas here and will probably get another one day! More
The car was ready ahead of schedule and the service writer was extremely easy to work with. I was happy that they didn’t try to sell me additional service. writer was extremely easy to work with. I was happy that they didn’t try to sell me additional service. More
Staff is friendly but when they won’t call you back it’s Very aggravating. I asked for my windshield wipers to be replaced. They did not replace the back one. My radio didn’t work I had to call and have th Very aggravating. I asked for my windshield wipers to be replaced. They did not replace the back one. My radio didn’t work I had to call and have that taken care of also. More
Provided cirdial professional excellent service. Arrived early and was taken in immediately.All details of what services will be provided for review. Estimated time was much shorter than stated. Waiting are early and was taken in immediately.All details of what services will be provided for review. Estimated time was much shorter than stated. Waiting area is huge and comfortable. Covered floor and seat if car before moving to keep clean. Highly recommend. More
Had a flat tire with 9300 miles on the vehicle. She guided me to road service and then bring the car in. Surprised they didn’t have my tire in stock. Waited hours for Nick tocall with results. I had to guided me to road service and then bring the car in. Surprised they didn’t have my tire in stock. Waited hours for Nick tocall with results. I had to call. This Honda dealership is very busy. Perhaps they need to hire another person that can answer questions when the adviser is busy. More