Heritage Honda Bel Air - Service Center
Fallston, MD
1,304 Reviews of Heritage Honda Bel Air - Service Center
The dealership service department is a very helpful group of people. Fast and courteous people. Work was done in a professional manner. Have a great day. of people. Fast and courteous people. Work was done in a professional manner. Have a great day. More
The first item I was happy about is that I got a same day appointment. The service personnel were courteous and professional. Check in was quick. Since I didn’t wait at the dealership, they periodically cont appointment. The service personnel were courteous and professional. Check in was quick. Since I didn’t wait at the dealership, they periodically contacted me via text regarding the status of my car. Pick up of my vehicle was just as efficient as checking it in. Very satisfied with the service. More
Everyone is so nice and very thorough. They always consult you ahead of time of any service needed or recommended. I would never go anywhere else consult you ahead of time of any service needed or recommended. I would never go anywhere else More
I brought in a 2006 Odyssey with more than 240000 miles on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as if I had just bought the top of the line off their showroom floor. I cannot say enough good things about the Service Dept. And I don't want to forget the behind-the-scenes mechanics who probably busted a few knuckles to get me back on the road. Top notch all the way! More
Chuck was a pleasure to work with. He was friendly and answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a c answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a coupon. Would recommend! More
Fantastic service. Timely courteous and appropriate. In and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! More
I can’t say enough about the service I received from Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routi Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routine service ...was greeted by TONI ...he was wonderful and of course I got to see my favorite service manager Chrissy.....who always goes above & beyond for you. Their work ethics are amazing… Give them a shot you will be pleased with the results. More
She is very helpful and patience. And she provided lots of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will g of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will get them done from other repair shops other than the Honda dealer service. More