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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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March 23, 2021

The dealership service department is a very helpful group of people. Fast and courteous people. Work was done in a professional manner. Have a great day. More

by wschub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy, Nick Sloan
Mar 25, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2021

The first item I was happy about is that I got a same day appointment. The service personnel were courteous and professional. Check in was quick. Since I didn’t wait at the dealership, they periodically cont More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Mar 25, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2021

Everyone is so nice and very thorough. They always consult you ahead of time of any service needed or recommended. I would never go anywhere else More

by mmtrent88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan
Mar 23, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2021

Heritage Honda has always given excellent service. My car has over 100,000 miles on it and I am expecting to get another 100,000. More

by geraldsweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Mar 23, 2021 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Mar 23, 2021 -

geraldsweet responded

I'll be back...

March 22, 2021

Tony was very helpful and got me in and out quickly when I dropped the car off and picked it up! He made my visit easy! More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Mar 23, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2021

I brought in a 2006 Odyssey with more than 240000 miles on it that I had just bought in a private sale. It needed a lot of TLC for issues that were both obvious and not so apparent. Everyone treated me as More

by Pat S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad, Julie Ament, Chuck Robbins
Mar 19, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 18, 2021

Chuck was a pleasure to work with. He was friendly and answered all of my questions. Told me exactly how much it would cost me in the end so there were no surprises. Worked quickly and even printed me a c More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Mar 19, 2021 -

Heritage Honda Bel Air responded

Hi Hannah, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2021

Fantastic service. Timely courteous and appropriate. In and out in under 2 hours. Was able to get work done with no interruptions. Honest feedback. Nick was great! More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Mar 19, 2021 -

Heritage Honda Bel Air responded

Hi Dave, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2021

I can’t say enough about the service I received from Heritage Honda Belair… I passed three other Honda dealerships just to go there because of their professionalism and courtesy. Was in just for a routi More

by Robin15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Icenroad
Mar 19, 2021 -

Heritage Honda Bel Air responded

Hello, we're happy Toni and our team always take such great care of you. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

March 15, 2021

She is very helpful and patience. And she provided lots of recommendations. That’s all I want to say about the service. I also want to say that the cost for repair recommendations is very pricey. I will g More

by Anniewu.home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Mar 16, 2021 -

Heritage Honda Bel Air responded

Hello, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Have a great day!

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