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Heritage Honda Bel Air - Service Center

Fallston, MD

4.8
1,304 Reviews

1,304 Reviews of Heritage Honda Bel Air - Service Center

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April 06, 2021

Nick, Chuck, Julie, and Christy in service are all amazing and the reason I have Honda handling all our car services at this location. Great service and guidance on needs. Thanks! Len More

by Lensdomain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan, Julie Ament, Chuck Robbins
Apr 06, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Mike did a great job walking me through the service on my 2015 Honda Civic Si. Your shop has taken car of all my service needs for as long as I have had the car. More

by Jrollinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Apr 07, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Apr 07, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2021

Great Caring Efficient Everyone puts you first.The service workers take extra care with your vehicle. I would recommend this dealership for car purchase and service More

by Nascar24!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad, Chuck Robbins
Apr 07, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 02, 2021

Service staff were courteous. Kept us up to date on progress and answered our questions. Only thing missing was decaf at coffee area. Car was sanitizedbefore and after service More

by lsilsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Apr 06, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 01, 2021

Mike was beyond amazing. We had a problem with our crv that was complicated and Mike and his team figured it out in a timely manner and kept us up to date through the entire process. Mike is truly an asse More

by CAPTVJ42
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
April 01, 2021

Heritage Honda in Bel Air has always come thru to help keep my car running at its best without price gauging. Recommend them to anyone! More

by kiersten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Ament
Apr 02, 2021 -

Heritage Honda Bel Air responded

Hi Kiersten, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!

March 28, 2021

The visit went extremely smooth for service, and quick. The service rep Mike was very efficient and pleasant. Hope the visits in the future are as good. More

by wresfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Mar 30, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2021

I purchased 2 Honda CRV’s from Mike Ballard. Professional salesman. I look forward to have Mike assist me with our next purchase. Nick Sloan is my service advisor. He keeps both Honda’s r More

by kevlcsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ballard, Nick Sloan
Mar 27, 2021 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

March 25, 2021

In and out. For the most part. Julie just let me know what was needed. Didn’t feel like she was trying to upsell me More

by rlucas3842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Mar 26, 2021 -

Heritage Honda Bel Air responded

Hi, we really appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2021

As usual, service, from scheduling appointments, to check in , the work, and pick up was perfect. Nick is great . Gives good straight advice. I have a lot of confidence in him More

by Steve p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Mar 25, 2021 -

Heritage Honda Bel Air responded

Hi Steve, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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